COX Email Problems: automatically deletes anything 1 week or older in inbox
My inbox emails that are 1 week or older are vanishing. Why is this happening and does any one else have this problem? (Yes I know how to put emails into files and they stay there, but I want to leave things in my inbox for more than a week. Yes I know how to scroll down. At times the email will appear blank below new messages, but really they are there, which is annoying, but not my main concern here. I have reached the bottom of the inbox and my week or older emails are just gone. This doesnt happen all of the time, but its happening more frequently and is more than annoying to lose items from my inbox.) Also, on my mac, I can not backspace when sending an email- argh! works on a pc though.17KViews0likes9Comments
keep my e-mail account if I cancel my e-mail account?
Needless to say I've had it with slow service and no service so looking into switching. I have a TON of stuff saved on my account and want to know, if I shut down my cox account for my internet can I still use my cox e-mail, or do I have to pay to keep it?16KViews0likes7Comments
iPhone 4S: Cox email setup defaults to IMAP, & emails disappear from phone
My husband has an iPhone 4S that was successfully receiving our Cox emails. However, he wasn't able to send emails from the Cox account on his phone. When I tried to add a "test" account to his phone, I was happily surprised that settings were automatically detected and I didn't have to enter any server or port settings. I sent him a test email, he replied, the new account could both receive and send, everything seemed great. I deleted the original account from the phone. The next day, my husband said that emails he'd read on his phone had disappeared. After searching both Cox and Apple support pages and forums yesterday, it seems that at least part of the problem is, when I add an email account, once I enter the Cox info, it says "Verified" and takes me to the next screen that says "IMAP" right across the top. There's no POP option, which we had before. The mail settings with IMAP include options like How long to keep deleted items, but nothing about keeping messages in the Inbox. Maybe the idea with IMAP *is* to get rid of messages you've already read -- I hadn't heard of IMAP until this experience -- but if that's the case, then we want our POP option back, so my husband can refer back to a recent message that he's already read on his phone. Thank you in advance for any info or suggestions!7.4KViews0likes5Comments
Emails with attachments rejected
Over the past few months, any email sent from my Cox address with an attachment is 1) sent multiple times, but the attachment is useless on the other end, and 2) I receive multiple emails that the email was rejected by the various recipients. Emails without attachment go through fine. Attachments have primarily been pdfs and jpgs. Any thoughts?6.4KViews0likes8Comments
Cox Web Mail Sent Items vs Sent Email folders
Hi, I was just curious what the difference is in the SENT EMAIL folder and the SENT ITEMS folder? I guess what I mean is how can I send something that isn't an email? Can I send a text from my web mail? Just curious what that's all about. Thanx.Solved6.2KViews0likes3Comments
Webmail link now goes to "oops we cannot find the page you are looking for!
Has been working fine since they quit messing around with Enhanced Mail. But tonight webmail can not be accessed at all, and I quote: Skip To Menu Skip To Content SearchCox or the web Oops! We can't find that page. You can use our search box above to find another page on our site, or you may find one of these destinations helpful: My account is current, all other pages work, but not email. So what is going on now, and how long before it is fixed?4.5KViews0likes4Comments
