- Disconnect the VPN !!! While using Cox Contour TV from your laptop or desktop computer (maybe from your Smart TV too) The "Watch" button is faded, and does not function after you Left Click on it; the problem is the VPN! You must DISCONNECT the VPN. Below are examples of what you will see after after you click on the blue colored 'Why? below 1) Connect to in-home WiFi to watch.Why? 2) Due to licensing agreements, some content can only be viewed on your home WiFi. Please connect to your home WiFi network 3) Due to licensing agreements, some content can only be viewed on your home WiFi. Browse TV Go Channels VAPP-00101
Alexa and homelife skill? Compatible yet? I got the homelife because of convenience but not being compatible may need to cancel due to not being user friendlyAlexa and homelife skill? Compatible yet? I got the homelife because of convenience but not being compatible may need to cancel due to not being user friendly
- When clicking on "WiFi" from the home screen of the Cox Connect app I keep getting an error that an error has occurred. I tried via cox.com and received an error 408. It's been going on for a couple of weeks now. I did reboot the modem and even deleted and reinstalled the app. I was having issues with getting my data usage as well but the reinstalling the app seems to have corrected that.
- I use the Cox Connect app on my iPhone to forward calls from my Cox home phone to my iPhone and also to turn Call Waiting on/off on my Cox home phone. At least I used to do that. The settings for call forwarding & call waiting are no longer appearing on the app. I need to get these settings back. I can still do the same using the features online on my computer when I'm at home, but that's not the point. I need to be able to use them when I'm AWAY from home. I chatted about this issue with Cox two weeks ago & when the customer service agent ran out of ideas I was told a ticket was put in and that someone would call me about the issue. No call. Never heard from anyone and the app still doesn't work. And yes, I have deleted & reinstalled it twice, to no avail. Anyone else have this problem? Any solutions?