Why is Cox Communications STILL NOT Connected with the History Channel?
I tried this when the History Channel first came out with their app for the XBOX 360 a long time ago and today I figured that I would give it another try because SURELY Cox has by now linked up with their authentication service. To my true disappointment I noticed this STILL has not been completed and I feel the need to voice my discontent in finding this out. If anyone from Cox actually reads and/or replies to this thread.... (a practice critical to actually running a customer focused company inline with their presumed marketing flubber)... then please briefly explain to us all the following: Why is your customer authentication system not linked up with with theirs yet? If your response to the above question attempts to place the blame on the side of the History Channel then please explain to me how they manage to be connected with every single Cable TV provider in the entire Nation (~50+ providers)? This is evidenced by simply visiting their default Activation/Authentication page located athttp://www.history.com/activate (note: you must select the Roku or XBOX button prior to being able to see that use list of Cable providers) Please further provide us some insights into how many of your other current Channel Content Partners provide online viewing for which you currently have not properly implemented the same Activation/Authentication procedures? Please provide a general timeline in regards to when Cox Customers can expect such implementations to be completed? Although I am sure that the vast majority of remaining Cox subscribers do not use such services, your company needs to recognize that by failing to simply ensure such capabilities are treated as priorities you give people like me (and I am sure many others) just one more reason to look for alternatives out there. Get it together guys! Respectfully submitted, CH27KViews0likes8Comments
COX Contour and TV Connect Apps for Windows 10
Hi, will there be an app developed for Windows Phone 10devices in the near future? I'm assume so, since Microsoft have an universal app development framework now... Cox can develop one code base that can work across all windows 10devices. If Cox management, chief software engineer, and lead software architects haven't made a decision to go on this; maybe the business need to hire replacements.. My whole household have moved away from iOS and Android devices; and replaced all with windows 10 devices; no plans to go back...25KViews0likes4Comments
Apps with the ability to remotely change set top box channels?
I understand this capability does not currently exist (under neither Contour nor TV connect), but I am wondering what the time line is for an app to have the ability to change the currently showing program on a homeset top box. When looking through the Connect literature, it referenced this ability as "coming soon". Naturally other providers (such as DirecTV) have included this simple ability in their apps for quite a long time. Any idea?19KViews0likes6Comments
Cox Connect app on iPhone missing settings
I use the Cox Connect app on my iPhone to forward calls from my Cox home phone to my iPhone and also to turn Call Waiting on/off on my Cox home phone. At least I used to do that. The settings for call forwarding & call waiting are no longer appearing on the app. I need to get these settings back. I can still do the same using the features online on my computer when I'm at home, but that's not the point. I need to be able to use them when I'm AWAY from home. I chatted about this issue with Cox two weeks ago & when the customer service agent ran out of ideas I was told a ticket was put in and that someone would call me about the issue. No call. Never heard from anyone and the app still doesn't work. And yes, I have deleted & reinstalled it twice, to no avail. Anyone else have this problem? Any solutions?7.1KViews0likes7Comments
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Cox Connect
Hi I have Cox connect for about 1 year now. I always use Cox Connect app to DVR programs. This week it started giving me a error message on my Iphone 4 Set top box not found and the work Ok. If I hit Ok and go to my channel it says I have no favorite channels which I had at least 10. And when I go to Settings and Digital Recorders I get a message Your account does not include a Digital Top Box subscription and it tells me to to to the Cox.com site on details. I have spent about 1 hour on the phone with Cox and they can not seem to help me except to open a trending case. They confirm that I do have the subscription. They refreshed my box I have uninstalled and reinstalled the app. I also have a Ipad which I did not have the app and download on there and same problem. I also get a error message 102. Which I can not find anything about. Anyone else having this problem ?4.5KViews0likes3CommentsCox TV Connect App
Any one have tips on how to navigate the guide efficiently? I tried the filter tab and nothing really happened, I still had to scroll down the guide in alphabetical order to find the channel I wanted. Great beginning for the app, I can see where it's headed. Hopefully more channels, increased stability, and eventually connect away from residence.Solved4.4KViews0likes1CommentAnother Roku request
I was happy to see that Cox has granted access for the Fox Channel. However, I'm still disappointed that networks such as History and A&E are still not available. More and more people are choosing to stream channels, and I think it would behoove Cox to support these educational channels too. Thank you, J^23.7KViews0likes1Comment