Contour box slow to record or won't record or cancels my recordings on its own. Freezes.
Contour box slow to record or won't record or cancels my recordings on its own. I just had COX TECH CERTIFY MY HOUSE WITH MULTIPLE TESTING on 11/10/2020. Everything including the Contour TV Cable box checked out good. This has gone on since January 2020. I had 7 boxes in 6 months. Sign up to record 6 shows at once. I only have 1 tv. After a I delete a program. I have to wait 5 minutes to be able to record. This is my 6th box in 7 months. The first box lasted almost 2 years. 6 contour boxes since March 2020. June and July 2020 2 bucket truck Cox techs said there is an ongoing problem in Atlanta. I'm paying for a service that works well half the time. They have been upgrading services around here for severals months now so I get lots of slow downs or no services. I'm sick of calling the Cox Tech Dept about these on going issues.Channel 18 Estrella TV shows Court TV listings
Here in Ft Smith AR prior to January 14 2020 Channel 18 carried Estrella TV and the Contour program guide listed Estrella TV programming. Then suddenly the next day the program guide started listing programs for the Court TV channel but Estrella TV programs are still broadcast, and this discrepancy has persisted as of the date of this post. Setting my DVR to record Estrella TV programming is no longer possible. I checked with a number of Cox customers around the area and they see the same discrepancy on their Contour cable boxes. I called Cox tv support and they wanted to replace my cable box! Last week I went to the Cox Solutions store on Rogers Avenue and the tv displays in their show room have the same discrepancy! Nobody in the room could explain it. One employee said he would file a work order and let me know what he found out but I have heard nothing back. Does anybody know what this problem is and when will it be resolved? I hope they keep Estrella TV!
