TV doesn't recognize cable box using HDMI connection
I have a Motorola - CMO6416 cable box with HD service and a plasma HDTV. The problem is when connected with HDMI my TV doesn't recognize it, so I've just been using RCA cables and going to AV. Now here's the kicker, it used to work a year or so ago and I don't even remember when exactly it started doing that, so I probably won't remember any changes I made if there are any questions like that. I've just never come around to figuring out the problem, plus my quality is ok using RCA's but I know I'm not getting full HD when on HD channels, especially good HD movies I can really notice the difference. But I know it's not the TV because when I use my Playstation 3 using HDMI my TV recognizes it and I can watch HD movies all day long. So I'm thinking something's up with the box, I've been having it for a couple years and maybe one of the updates might have messed with something.... unless the box is just plain out of date and I need a new one??... Can anyone HELP PLEASSEEE?!?!37KViews0likes8Comments
Cox Contour 3.1.2.0 Error Message
Our new Contour system keeps sending "Sorry, there is currently no TV signal detected for this channel..." message for random channels. Please note that our CLIENT box has no problem accessing these "No signal" channels when the message appears on the MAIN DVR box. A reboot sometimes helps, but not always. This Whole Home DVR system was installed a month ago. The full message appears below. Why is this happening? "Sorry, there is currently no TV signal detected for this channel. The channel may be temporarily off air. Please try again later. If the problem continues, please contact Cox Customer Service at (866) 961-1207. Reference 3.1.2.0 when calling. Alternatively, you can press the GUIDE button on your remote control to watch programs on other channels."21KViews0likes5Comments
Cable freezing too much
Our cable has been freezing up, lots of pixelation, and just stopping and freezing. Its interrupting important shows, at crucial times. It happens on every single channel. We dont pay this much money to have hiccupy cable. Is anyone else experiencing this?13KViews0likes10Comments
EAS Code
Every night the box in my bedroom displays 'EAS' which I assume means emergency alert system. When I turn the TV on, the image is black and no sound. Doesn't matter what channel is selected. I can cycle through the cox activity menu and that is about it. If I run a diagnostic all signals are receiving properly. I have power cycled the box already and still get the same issue. Again, this only happens at night, probably sometime after 7p and lasts into early morning. I am at a loss..9.6KViews0likes0CommentsChanging cable box
I recently had cox cable installed, I was ready surprised when I saw the cable boxes they installed. They were the ugliest boxes I have ever seen but I honestly could get past the ugly and very old look of the boxes. The problem is that they reboot all the time, some channels never work and channels I don't have appear on my channel list making it confusing to find out which channels I can look at. I have the Scientific Atlanta CSH824H. I've seen that many people have issues with these boxes, I was just wondering if cox does not have any other more updated box? When I log into my account above the model of my cable box appears another box image which is apparently the Cisco 8742HDC. Can Cox provide that box? Scientific Atlanta - CSH824HSolved9.4KViews0likes13Comments
Certain channels missing on HD
So, I just received my new cable box (with Contour and so on), and I have the Advanced-package, I'd say. It's supposed to show all channels both regular and HD. Somehow I get CNN (channel 49), but no CNN HD (1049), it's missing from the guide and I can't tune into that channel. I'm also missing certain Music Choice-channels, such as (my favorite) Party Favorites (922). It just jumps over them. Very strange, I'd say. Any ideas about what might be going on?6.2KViews0likes6Comments
DVR won't record series, just single episode
I am new to COX and was Direct TV before. I have 2 DVRs and 2 additional cable boxes. When I press the record button on the remote, sometimes I get the message if I want to record the whole series or just this show. But this option does not always come up and I can't record the entire series because it often won't give me the option. It is like the DVR doesn't know that the show is a series and won't give me the option to record all episodes. Is there another way to record the every episode of a series besides pressing the record button on the remote during a show?5.9KViews0likes1CommentNetflix Throttling
Does Cox throttle connections with Netflix? Over the last few days Netflix can't even go 5 minutes without slowing to a crawl, but other services like Hulu or Amazon Video are fine. Speed tests through the computer are all normal. Essentially everything works fine except for Netflix, though the service works fine on other providers.5.8KViews0likes2Comments
Linksys AE3000 on a SBG6580 Modem
I am having HUGE issues with my internet using my Linksys AE3000. My internal wireless adapter works on my laptop without any hangups or drops at all. My AE3000 when plugged in works for 5 minutes and freezes and has to be reset on both my desktop and laptop using newest drivers and old drives with doing fresh installs each time. I sent in 1 AE3000 to be replaced and the new one does the same thing. I even had it plugged into my laptop right next to the modem and still did it. Then when I unplugged it and turned on the laptops internal wireless the laptop worked fine. I have reformatted, released and refreshed my IP, direct connected cable modem to cable hardline with NO splitters, replaced AE3000 Unit, tested on two different computers which did not work, Internal laptop adapter works fine, uninstalled/deleted drivers/registrys and reinstalled fresh copys. Linksys support was worthless. Here are my specs, any thoughts: Startup Procedure Procedure Status Comment Acquire Downstream Channel Locked Connectivity State OK Operational Boot State OK Operational Configuration File Security Enabled BPI+ Downstream Bonded Channels Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables Uncorrectables 1 Locked QAM256 121 825000000 Hz 4.6 dBmV 38.6 dB 1199 1260 2 Locked QAM256 122 831000000 Hz 5.0 dBmV 38.6 dB 1289 1178 3 Locked QAM256 123 837000000 Hz 5.0 dBmV 38.7 dB 975 955 4 Locked QAM256 127 861000000 Hz 3.4 dBmV 37.9 dB 846 794 5 Locked QAM256 128 867000000 Hz 3.4 dBmV 37.9 dB 853 976 6 Locked QAM256 129 873000000 Hz 4.1 dBmV 37.9 dB 732 817 7 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0 8 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0 Upstream Bonded Channels Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power 1 Locked TDMA and ATDMA 1 2560 Ksym/sec 23300000 Hz 39.2 dBmV 2 Locked ATDMA 2 5120 Ksym/sec 29600000 Hz 39.2 dBmV 3 Locked ATDMA 3 5120 Ksym/sec 36100000 Hz 39.2 dBmV 4 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV5.3KViews0likes11Commentsmoving modum to different place in a room
To increase WiFi range I am thinking of moving my modum from one side of the room to the other. This would entail a much longer (20')cable that is run from the current outlet, along wall, to a new location. Is this worth doing? Will a longer cable reduce mps? Does Cox do this as a regular service? thanks5.1KViews0likes4Comments