Modem Self Reboots Throughout the Day
I just got a new modem (Neatgear C6300BD) one day ago for the same issue. The WiFi will cut out randomly throughout the day and take 15 seconds to reboot. The new modem was hopefully going to fix the issue, however the rebooting is still happening. This is the log: Time Priority Description 2016-12-23, 17:38:53.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=2c:30:33:83:3e:20;CMTS-MAC=60:73:5c:72:93:9d;CM-QOS=1.1;CM-VER=3.0; 2016-12-23, 17:38:10.0 Notice (6) TLV-11 - unrecognized OID;CM-MAC=2c:30:33:83:3e:20;CMTS-MAC=60:73:5c:72:93:9d;CM-QOS=1.1;CM-VER=3.0; 2016-12-23, 16:05:40.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=2c:30:33:83:3e:20;CMTS-MAC=60:73:5c:72:93:9d;CM-QOS=1.1;CM-VER=3.0; 2016-12-23, 15:46:17.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=2c:30:33:83:3e:20;CMTS-MAC=60:73:5c:72:93:9d;CM-QOS=1.1;CM-VER=3.0; 2016-12-23, 09:56:36.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=2c:30:33:83:3e:20;CMTS-MAC=60:73:5c:72:93:9d;CM-QOS=1.1;CM-VER=3.0; 2016-12-23, 09:28:29.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=2c:30:33:83:3e:20;CMTS-MAC=60:73:5c:72:93:9d;CM-QOS=1.1;CM-VER=3.0; 2016-12-23, 09:18:30.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=2c:30:33:83:3e:20;CMTS-MAC=60:73:5c:72:93:9d;CM-QOS=1.1;CM-VER=3.0; 2016-12-23, 08:56:01.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=2c:30:33:83:3e:20;CMTS-MAC=60:73:5c:72:93:9d;CM-QOS=1.1;CM-VER=3.0; 2016-12-23, 08:36:24.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=2c:30:33:83:3e:20;CMTS-MAC=60:73:5c:72:93:9d;CM-QOS=1.1;CM-VER=3.0; 2016-12-23, 06:57:36.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=2c:30:33:83:3e:20;CMTS-MAC=60:73:5c:72:93:9d;CM-QOS=1.1;CM-VER=3.0; 2016-12-23, 05:49:07.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=2c:30:33:83:3e:20;CMTS-MAC=60:73:5c:72:93:9d;CM-QOS=1.1;CM-VER=3.0; 2016-12-23, 05:09:37.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=2c:30:33:83:3e:20;CMTS-MAC=60:73:5c:72:93:9d;CM-QOS=1.1;CM-VER=3.0; A lot of them are T4's, which means nothing to me, but they are there. Can someone please help me resolve this? Spotty WiFi isn't what I pay for. Thanks!2KViews0likes2Comments
Keep getting DC'd from Internet multiple times an hour! Tired of the run-around!!!!
This is my last ditch effort before I find a new ISP to deliver the product I am paying for. I recently got an install at my new condo and my speeds are reading over 40 DL and 10 UP. I am running an AC1900 C6300 Netgear modem/router from Cox and the cables are all new. Devices are plugged in via new cat5e LAN as well directly to the Netgear. HOWEVER, for some reason, I will be gaming or on my phone and I will be COMPLETELY DISCONNECTED FROM THE INTERNET FOR 30SECONDS TO 1 MINUTE. The modem doesn't reset and my devices still show full signal supposedly coming through. This happens anywhere between 1 to 5 times an hour, no matter what time of day. I have called cox multiple times on this issue and they keep saying there is no problem on their end. They even had the audacity to tell me to call Netgear, who was basically 0 help whatsoever. On top of that, the man from Cox tech support was very condescending and told me that it was Netgears problem and not his. I want an answer to this yesterday, I am currently paying 65 dollars for a product that doesn't even work; *** even my century link internet didnt have this problem, and they are the worst. I have attempted static IPs, port forwarded, DNS changes, static channel assigning, uPnp, and NOTHING SEEMS TO WORK. Has anyone found a solid fix for this yet? I am set to play in MLG prelim matches shortly and this will not be okay.1.6KViews0likes1Comment
New Construction Install Request
How can I get someone out to my address to verify that the equipment in my yard is in fact a Cox pedestal so we can get service at our new home? I've been trying for weeks to get someone out here but everyone that I have spoken with acts dumbfounded. I was in the industry for 12 years in Kansas City and when someone had the same situation that I currently have, I would have a technician out at that address to look at it and 9 times out of 10 we had them built in the billing system and services installed in less than 24 hours. Since I've started this process, I have been forced to go with Dish (shame on you Cox) and we are using our phones as hotspots for connectivity.Solved11KViews0likes1CommentCan I use OpenDNS servers if I buy my own modem?
My new rental modem (Netgear C6300BD) forces me to obtain DNS servers automatically from Cox. If I purchase my own cable would I be able to use a Dynamic IP address from Cox but specify my DNS addresses? I'm sure I would be able but would my internet service work properly? Thanks in advance...3.3KViews0likes3Comments
