Router remote management problem
I have a C6300BD modem/router combo that I am trying to access remotely. I have found that when turning on the feature, my remote management address is 10.99.xx.xx which is a private ip. I did a trace route to google and found this: 1 1 ms 1 ms <1 ms 192.168.0.1 2 12 ms 9 ms 11 ms 10.99.0.1 3 20 ms 31 ms 15 ms 100.127.0.176 4 10 ms 9 ms 16 ms 24-234-6-44.ptp.lvcm.net [24.234.6.44] 5 21 ms 22 ms 22 ms sanjbprj02-ae0.0.rd.sj.cox.net [68.1.5.186] 6 29 ms 51 ms 32 ms ip70-167-151-23.at.at.cox.net [70.167.151.23] 7 30 ms 30 ms 28 ms 108.170.242.81 8 31 ms 35 ms 33 ms 216.239.49.89 9 99 ms 53 ms 57 ms google-public-dns-a.google.com [8.8.8.8] The first two paths show a private ip which, from what i've been researching, makes me assume that I have a double NAT problem. How can I go about fixing this so I can access my router remotely? I have no other routers involved in this setup, just the C6300BD provided by Cox connected to the cable in the wall.Solved2.8KViews0likes1Comment
gamer problem with lag
so im trying to use my xbox one and i cannot stay in a lobby, im always lagging and i end up getting kicked. i have up 150mbps. the prob is i am sharing internet with my whole family.. and usually its 10+ devices, right now its 8. now is QoS available with netgear C6300BD , and if not if i increase to 300mbps will i be able to play online without any probs..??1.2KViews0likes1Comment
Constantly losing internet connectivity.
Hey guys, I'm in the OKC area and about 3 weeks ago, my router would lose signal randomly and power cycle itself. I have contacted COX support on this issue many times but have not gotten much treatment other than the typical "reset your router" flowchart followed by techs being sent out to say the signal looks fine. Upon inspecting the logs of the router/modem (a dualband Netgear C6300BD), I am given the following errors on the instances where I lose connection. 2016-12-30, 09:56:00.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out Time Not Established Critical (3) No Ranging Response received - T3 time-out Most of the time, it's the T4 timeout. This has been happening about 5-6 times a day for the last 3 weeks and did not occur before. I have gone to the Cox store to swap out the router/modem and am still having the same issue so it does not appear to be an issue with the equipment. In addition to all of this, I have been escalated to T2's on this issue but am getting conflicting information. The first T2 that I spoke with ended up rolling back my firmware(to 2.01.08) and stated that the newer firmware on this model was causing issues like what I was describing. Unfortunately, the device auto updated itself back to the version I'm on now (2.05.12) after less than a day so it was hard to see if this was actually the issue. The next T2 I spoke to basically said I was lying and said it wasn't possible for T2's to do firmware rollbacks remotely so that conversation was a bust. He basically told me to go to the Cox store and get a new device because mine was faulty. I tried and failed to explain how this wasn't the case but in the interest of getting to the bottom of this problem, I went ahead and replaced the device. On the initial powering of the device, I noticed it was on the older firmware but when I checked it the next morning, it was on the new firmware. The T4 timeouts began happening on the new device but it's hard to determine if these were pre or post firmware update. I'm not claiming that the firmware is the issue as I really have no idea what the problem is but I am starting to just think it might be better to shut off my service. My mobile plan has a more stable connection than the one currently offered by COX and I am beginning to think it might just be better to start using my phone as a mobile hotspot and stop throwing almost 100 bucks a month away on a service that is unstable at best and unusable in the worst cases. If anyone has any ideas on how to solve this issue or how I should proceed, I would be very appreciative. Thanks!2.2KViews0likes4Comments
Samsung Smart TV connectivity
I have a problem with only ONE of my Samsung Smart TVs connecting to my Netgear AC1900/C6300BD router. There are times when it connects and is usable. Other times I need to use the wired connection (using WiFi repeater) when the wireless fails. At times, even the "wired" connection won't work (since in reality, it's wireless, though the "smart" TV doesn't know that). Anyway...all other devices work, tablets, phones, computers, printers, etc. on wireless. New problem last night...used wireless for Netflix, but picture quality was terrible, changing from clear HD quality to fuzzy 1960's color TV mode (yeah, I'm that old). I tried disconnecting from the wireless network and switched to "wired", and neither would connect to the router. So, I reset the router, and all was well. To further muddy the waters, this TV/router combination worked fine before we moved from Mesa to Buckeye (wired cable -- Mesa, Optic Fiber -- Buckeye). Any suggestions? I've also tried to use a manually entered IP (vs. automatic)..and three extremely unsuccessful tries with Cox chat sessions.1.7KViews0likes1Comment
E-mail alerts from Netgear C6300 cable modem/router
I purchased a Netgear C6300 modem/router from Cox the other day after my cable modem and router took a hit during an electrical storm. My previous router was a Netgear N600 which had the ability to e-mail the router's logs...and it worked. The C6300 has the same feature but I cannot get it to work. It simply won't send e-mail. I know the settings are correct. I've seen a few messages on the Internet alluding to this issue; just wondering if anyone has ever gotten this to work.1.6KViews0likes1Comment
Keep getting DC'd from Internet multiple times an hour! Tired of the run-around!!!!
This is my last ditch effort before I find a new ISP to deliver the product I am paying for. I recently got an install at my new condo and my speeds are reading over 40 DL and 10 UP. I am running an AC1900 C6300 Netgear modem/router from Cox and the cables are all new. Devices are plugged in via new cat5e LAN as well directly to the Netgear. HOWEVER, for some reason, I will be gaming or on my phone and I will be COMPLETELY DISCONNECTED FROM THE INTERNET FOR 30SECONDS TO 1 MINUTE. The modem doesn't reset and my devices still show full signal supposedly coming through. This happens anywhere between 1 to 5 times an hour, no matter what time of day. I have called cox multiple times on this issue and they keep saying there is no problem on their end. They even had the audacity to tell me to call Netgear, who was basically 0 help whatsoever. On top of that, the man from Cox tech support was very condescending and told me that it was Netgears problem and not his. I want an answer to this yesterday, I am currently paying 65 dollars for a product that doesn't even work; *** even my century link internet didnt have this problem, and they are the worst. I have attempted static IPs, port forwarded, DNS changes, static channel assigning, uPnp, and NOTHING SEEMS TO WORK. Has anyone found a solid fix for this yet? I am set to play in MLG prelim matches shortly and this will not be okay.1.6KViews0likes1Comment
IPv6 connection issues for Google Play Services
For about a week, my Galaxy Note 5 has been having issues updating and launching applications when connected to Wi-Fi. I tried resetting the phone thinking something was messed up there. After that did not resolve the issues, I started looking closer at what was not working. It appeared that only applications the used Google Play Games service and updates contacting the Google Play Services were not working. So I started looking into the router. Whenever there was an issue, the following log entry would be created. DoS attack] AIF:Dropped INPUT packet: PROTO:ICMPv6 SPT: DPT: 1 Tuesday, 08 Mar 2016 18:42:46 ff02:0000:0000:0000:0000:0000:0000:0001 fe80:0000:0000:0000:7281:05ff:fe2c:f5d9 The first address is the target and the second is the source. The second is the IPv6 address assigned to the Note 5. The first address is the multicast group if I am not mistaken. So it appears the there is an address with the IPv6 multicast that is preventing connecting to the Google Play Services. I have a C6300 hardware revision 3.0 with firmware 1.02.2012KViews0likes25Comments
Netgear C6300BD constant reboot
I have done so much research on the net trying to track down the cause of this issue. It was happening with multiple modems...the most recent of which is the Netgear C6300BD, which is what I have and the only one that they would give me that could handle AC protocol adapters.. they said. Still, I get dropped multiple times an hour when my cable modem reboots itself. I have had NUMEROUS technicians out to my house to fix this... and one guy fixed things for awhile, but now it's starting again. He said it had something to do with another guy down the street and that his line was piggybacking off of mine... not as in he was stealing it.. but that there was a problem with the lines and that a new line would have to be put in. Does this make sense to anyone? This is what my logs look like and as a work from home web developer, the CONSTANT dropping not only makes doing my job impossible...and it happens like every 5 minutes it seems.. is putting my job in jeopardy. I am in conference calls with shared screen meetings and will get dropped 3 times in the same meeting. This is a big fat no go. Time Priority Description 2016-04-02, 01:11:14.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out; 2016-04-02, 01:10:31.0 Notice (6) TLV-11 - unrecognized OID; 2016-04-02, 01:10:31.0 Critical (3) TLV-11 - Illegal Set operation failed; 2016-04-01, 23:05:50.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out; 2016-04-01, 23:05:07.0 Critical (3) TLV-11 - Illegal Set operation failed; 2016-04-01, 21:36:49.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out; 2016-04-01, 21:36:06.0 Critical (3) TLV-11 - Illegal Set operation failed; 2016-04-01, 21:16:52.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out; 2016-04-01, 21:16:09.0 Critical (3) TLV-11 - Illegal Set operation failed 2016-04-01, 20:56:48.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out; 2016-04-01, 20:56:05.0 Critical (3) TLV-11 - Illegal Set operation failed; 2016-04-01, 20:36:48.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out; 2016-04-01, 20:36:05.0 Critical (3) TLV-11 - Illegal Set operation failed; 2016-04-01, 20:16:50.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out; 2016-04-01, 20:16:07.0 Critical (3) TLV-11 - Illegal Set operation failed; 2016-04-01, 19:56:50.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out 2016-04-01, 19:56:07.0 Critical (3) TLV-11 - Illegal Set operation failed; 2016-04-01, 19:36:49.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out; 2016-04-01, 19:36:06.0 Critical (3) TLV-11 - Illegal Set operation failed; 2016-04-01, 19:16:48.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out; 2016-04-01, 19:16:05.0 Critical (3) TLV-11 - Illegal Set operation failed; 2016-04-01, 18:56:48.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out; 2016-04-01, 18:56:06.0 Critical (3) TLV-11 - Illegal Set operation failed; 2016-04-01, 18:36:47.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out; 2016-04-01, 18:36:05.0 Critical (3) TLV-11 - Illegal Set operation failed; 2016-04-01, 17:49:48.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out; Time Not Established Warning (5) DHCP WARNING - Non-critical field invalid in response ; Time Not Established Notice (6) Honoring MDD; IP provisioning mode = IPv4 Time Not Established Critical (3) No Ranging Response received - T3 time-out; Time Not Established Critical (3) No Ranging Response received - T3 time-out; I need to know what to say to a tech or Cox or someone when I call to get someone to come fix this once and for all. I don't even have cable tv... and I pay over $100 a month to Cox. I'd give my right arm to go back to FIOS that I had in Oregon. It's to the point where I'm ready to move back there. I don't know what else to do though about this constant ongoing issue with Cox that doesn't seem to have any hope of being resolved. Anyone?2.4KViews0likes0CommentsWill there be a firmware upgrade to 1.02.21 for Netgear C6300?
I recently purchased a Netgear C6300 modem. I'm very happy with it. One of the reasons was that the device supports Linux/UNIX file systems on its USB port. Unfortunately, I discovered that it requires firmware version 1.02.21 (the latest as far as I'm aware). For a while, the device supports Linux file systems as indicated in the docs. But then it all of a sudden stopped being able to read them. Exchanging the modem for another new one at BestBuy yielded the same result. This time though, I realized the device ships with firmware version 1.02.21. However, as inane as it sounds, it seems that Cox is reprogramming the modem with an earlier version, specifically 1.02.20. After that, my Ext2/Ext3/XFS flash drives stop being read. I really would like this feature. (I saw another person here in the forum ask about 1.02.21 last Nov.) Is there 1.02.21 in the pipeline? Is there anything else I can do besides sit tight?2.9KViews1like3CommentsHow to Know if New Modem Will Work for New Speeds?
Hi, I got an email from Cox yesterday informing me that my plan had been upgraded to new speeds, but that my modem would need to be upgraded in order to access those speeds (I currently have a Netgear CG4600BD which I purchased from Cox). In a chat with support, they recommend the C6300BD as it matches the features of the existing modem (dual band WiFi Modem); however, I cannot find this modem when I attempt to look for it through their website, other than a document breaking down what the modem looks like and what the status lights indicate. I also cannot find this model number on any website which sells modems, and the picture on the Netgear website for this modem looks completely different to the one on the Cox website. This lead me to look into purchasing my own modem from a separate source; however, what I'm unsure about is whether or not a router I purchase will have issues connecting to my Cox service. For instance, if I were to (hypothetically, since it's a ridiculous price for a modem) purchase the NetGear Nighthawk C7000 dual band, wifi modem, NetGear's top of the range, would I then be able to access the new speeds of the plan without issue, or will that router not be compatible with the Cox service? Are there factors that I need to consider beyond just maximum potential connection speeds when purchasing my own router for a Cox plan that might tell me whether "Router x" is compatible with "Plan y"? Any help would be greatly appreciated!9.1KViews0likes31Comments