Auto-Tune to HD doesn’t work
I do not know when this tatted, but relatively recently, my contour cable has stopped auto/tuning to HD. I knew about the setting and it randomly disappeared, I was looking for it because I was trying to turn it back on because I assumed it was turned off. I searched it up and learned they renamed it to “Prefer Best Available Resolution”, I checked the setting and it had been on the whole time but it still doesn’t work. An example of this is when I use voice commands to say a channel name, and it will take me to the standard definition version instead of the high definition version (i.e. saying “TV Land” will take me to Channel 58, not Channel 1058). When it automatically went to the HD Channel variant, it used to also say “auto tuning to HD Channel” or something similar to that. Another example is when I’m trying to look at a TV show to see if it’s on currently, and if I click “watch” it takes me to the standard definition channel (i.e. If I click “watch” so I can watch Seinfeld on TBS, it shows channel 49, not 1049. One thing I also just noticed is that it says “49 TBSHDP”, which I always assumed that the HD was meant to represent “Hight Definition”, but if 49 is high definition, then what is the point of 1049? Restarting my cable doesn’t work.9.1KViews0likes11Comments
Contour - HD Auto-Tune
One of the features I miss of DTV is the auto-tune of HD channels. In other words, if I tune to channel 20 for CNN, the STB will automatically tune to the HD version on channel 1020. DTV will do this for every cable and local channel where there is an HD simulcast of the SD channel. I find my kids are always turning on the SD version because it is easier for them to remember 28 for Disney than 1028. I then notice that they are watching stretch-o-vision and go fix it for them. I find my parents often do the same at their house. I will go visit to find that they are watching Wheel of Fortune in the SD version. They simply punch in channel 8 instead of channel 1008 because that is what they have always done. I know that Contour added the feature to hit A to watch the HD version of the channel; but no one in our family ever notices that or uses that feature. Why not have an option in the settings for the box to automatically tune to the HD channel, even when using the SD channel number? DTV has done this for years... This sounds like an easy addition that would benefit most everyone. It would also eliminate the complaints from people wondering why their brand new flat screen looks so poor.4.3KViews0likes3Comments