Very, very, very bad internet speed. Now Kbps and not MBPS
t just keeps getting worse. Now my download ranges from 141 to 525 kpbs wlhen it should be at 30 MBPS. They are supposedly working on the lines (about 6 weeks, since I filed a report with FCC) but just keeps getting worse no matter what they do. Even loaned me a panoramic modem router to try (no better, just got worse) Just got my new bill and wonder why I am still paying for this service when it is non-existent. I can't even stream any shows as it says the speed is to slow. I am wondering why I even subscribe to internet with cox.???? I have been suffering from this since 2010. They just cannot get it fixed for me. I am disabled Senior and they are just bleeding me dry. They care for nobody only making money for Cox. Not even any discounts either for Seniors.:( Here is the report of my speeds Showing results 1 to 4 of 4 Only Upload Only Download All Identifiers Dallas, TX Washington D.C. Seattle, WA Amsterdam, NL Singapore, SG San Jose, CA Global Multithread Melbourne, AU London, GB Hong Kong, CN San Francisco, CA New York, NY Frankfurt, DE Colorado Springs, CO Los Angeles, CA Stockholm, SE Miami, FL Tokyo, JP Sydney, AU Bangalore, IN Sao Paulo, BR Home Office Work School Laptop Netbook Bedroom Game Room Living Room Den / Study Garage Kitchen WiFi Location 1 Location 2 Location 3 Location 4 Location 5 Location 6 Location 7 Location 8 Location 9 Location 10 Android Detected iPad Detected iPhone Detected Miscellaneous TIME SIZE SPEED CONNECTID PROVIDER TID Sun Feb 25 2018 @ 1:57:11 am US 920 kB 521 kbps 65 kB/s 6245447828312 Cox Communications XRgo6ZiwB share Thu Feb 22 2018 @ 5:06:22 pm US 920 kB 585 kbps 73 kB/s 6245447828312 Cox Communications RLTacXwyk share Mon Feb 19 2018 @ 12:42:50 am US 11.3 MB 213 kbps 27 kB/s 6245447828312 Cox Communications kqXQbv5zD share Wed Feb 14 2018 @ 6:27:19 pm US 6.4 MB 141 kbps 18 kB/s 6245447828312 Cox Communications GWfk8E4ty share1.3KViews0likes1CommentYour unit is updating, please wait for a moment
I have an Arris TG1682 Panoramic WiFi modem that I rented from cox about a month ago that will not let me connect to the ministrator page to do some work on the settings. I am connected via Ethernet cable and can access the internet just fine, but not the admin page of the router. I am using 192.168.0.1 as the IP of the admin page. The webpage constantly displays "Your unit is updating, please wait for a moment", but will not go past it. I am also receiving intermittent and often WiFi drops. Here are some steps I have taken so far that have not worked. - Reboot modem and computer several (20+) times and use multiple browsers (IE, Chrome, Edge) - Reset my router several times by holding down the reset button for 10, 15, and 30 seconds then rebooting my computer. Once again tried several browsers. - Made attempts to access 192.168.0.1 using both ethernet and wifi connections. - Turned off OS firewalls - Added 192.168.0.1 to trusted websites in Internet and Intranet zones - Attempted to access 192.168.0.1 from two different computers. What was successful - Getting an internet connection and accessing other websites through Ethernet - Intermittent internet on WiFi - Getting to the Touchstone status page14KViews0likes5Comments