Voicemail problems

3 Topics

Voicemail
Without me, voicemail apparently turned on months ago. Home phone has large blinking red light. I would like to clear the vm and red light. How can I do this? I did find how to turn off vm, for the future. thanks.
BldrBob
3 years ago Place Phone
872Views
0likes
9Comments
Stutter tone notification for new voicemails stopped working
I have had Cox Voicemail for years in Phoenix, AZ. Starting 2 weeks ago or so, the “stutter” beep stopped working to notify me if someone left a new voicemail. I called Cox and they re provisioned the phone. That did not fix it. As of right now, the only way I know if I have a new voicemail is if I check it by dialing *298. For days I wasn’t checking for new voicemail because no stutter beep came on when I picked up the phone to notify me of voicemails. Yet there were many new voicemails. Did Cox take away the stutter notification? If not, I need someone to fix this. So far, no one at Cox knows what is going on. PS: Yes, I know I can check for voicemails online or have them emailed to me, but I want the stutter notification as well to notify me of new voicemails.
redyhws
5 years ago Place Phone
1.5KViews
0likes
0Comments
Is it possible to disable the voicemail stutter tone?
I have Cox Home Phone with visual voicemails forwarded to my email address as text. I love that. BUT, it leaves a stutter tone on my phones handset that is extremely load and grating to me. I'm wondering if there is a way for Cox to disable the stutter tone. I ONLY want to receive or manage my voicemails by email. I NEVER want to listen to them either online or on my phone. I'd hate to have to sign in to the cox website every single day to somehow mark and new voicemails as heard, and I will NEVER use the phone to retrieve them. I hope there's some solution. Thanks!
karen_grube
5 years ago Place Phone
946Views
0likes
1Comment