Packet loss of 2-5% on all devices
Yes I have tried two different splitters and a single male-to-female single connector to only one outlet in the apartment. The packet loss is less noticeable on certain days and more on others. I have tried unplugging the modem/router I have from Cox. I do not want a technician in my home. The problem is obviously outside the apartment. The power levels and SNR was better a month ago when I checked. The lowest power level used to be around -7 dBmV on Channel 1. Can yal come fix your box or cables or whatever? I'm tired of these excuses. Its not the modem, its not the splitter, and its not me. Fix your connection Cox. This is affecting our ability to work from home and is costing us hundreds of dollars which I know you will not pay us for. With splitter: Downstream Channel Bonding Value Index 29 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 30 31 32 159 Lock Status Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Frequency 849 MHz 681 MHz 687 MHz 693 MHz 699 MHz 705 MHz 711 MHz 717 MHz 723 MHz 729 MHz 735 MHz 741 MHz 747 MHz 753 MHz 759 MHz 765 MHz 771 MHz 777 MHz 783 MHz 789 MHz 795 MHz 801 MHz 807 MHz 813 MHz 819 MHz 825 MHz 831 MHz 837 MHz 843 MHz 855 MHz 861 MHz 867 MHz 300000000 SNR 41.4 dB 35.8 dB 36.3 dB 37.0 dB 37.9 dB 38.8 dB 39.3 dB 39.8 dB 40.4 dB 40.6 dB 41.0 dB 41.3 dB 41.5 dB 41.6 dB 41.8 dB 41.7 dB 41.9 dB 41.9 dB 41.8 dB 41.8 dB 42.0 dB 41.9 dB 41.6 dB 41.9 dB 41.6 dB 41.7 dB 41.7 dB 41.4 dB 41.3 dB 41.0 dB 40.5 dB 40.5 dB 46.4 dB Power Level -2.2 dBmV -10.1 dBmV -9.5 dBmV -8.6 dBmV -7.6 dBmV -6.4 dBmV -5.9 dBmV -5.2 dBmV -4.4 dBmV -4.3 dBmV -3.7 dBmV -3.4 dBmV -3.1 dBmV -3.0 dBmV -2.7 dBmV -3.0 dBmV -2.7 dBmV -2.5 dBmV -2.5 dBmV -2.3 dBmV -2.2 dBmV -2.2 dBmV -2.4 dBmV -1.9 dBmV -2.3 dBmV -2.0 dBmV -1.8 dBmV -2.0 dBmV -2.2 dBmV -2.5 dBmV -3.1 dBmV -3.0 dBmV 3.5 dBmV Modulation 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM OFDM Upstream Channel Bonding Value Index 1 2 3 4 Lock Status Locked Locked Locked Locked Frequency 36 MHz 30 MHz 24 MHz 17 MHz Symbol Rate 5120 5120 5120 5120 Power Level 41.5 dBmV 41.0 dBmV 40.5 dBmV 40.5 dBmV Modulation QAM QAM QAM QAM Channel Type ATDMA ATDMA ATDMA ATDMA CM Error Codewords Index 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 Unerrored Codewords 16745512 27446304 30041895 30086793 30093861 30097736 30103575 30109417 30114543 30119131 30123647 30129263 30132822 30137238 30144935 30149608 30154367 30159068 30163916 30163188 30168964 30173907 30179651 30184819 30189955 30195440 30201179 30206704 30212523 30217378 30235227 30215276 16745512 Correctable Codewords 2597457 0 575 592 540 554 557 547 560 670 602 595 1001 1238 567 580 637 559 604 624 591 607 593 606 629 560 595 562 533 536 525 570 2597457 Uncorrectable Codewords 80 0 1987 1779 1817 1730 1746 1739 1693 2030 1940 1963 2840 3155 1933 1953 1901 1920 1947 1932 1942 1976 1973 1869 1846 1875 1830 1861 1863 1852 1892 1684 80 With male/female single connector: Downstream Channel Bonding Value Index 29 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 30 31 32 159 Lock Status Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Frequency 849 MHz 681 MHz 687 MHz 693 MHz 699 MHz 705 MHz 711 MHz 717 MHz 723 MHz 729 MHz 735 MHz 741 MHz 747 MHz 753 MHz 759 MHz 765 MHz 771 MHz 777 MHz 783 MHz 789 MHz 795 MHz 801 MHz 807 MHz 813 MHz 819 MHz 825 MHz 831 MHz 837 MHz 843 MHz 855 MHz 861 MHz 867 MHz 300000000 SNR 40.9 dB 34.9 dB 35.4 dB 36.3 dB 37.2 dB 38.2 dB 38.7 dB 39.2 dB 39.7 dB 40.1 dB 40.4 dB 40.8 dB 41.2 dB 41.3 dB 41.5 dB 41.4 dB 41.5 dB 41.5 dB 41.7 dB 41.7 dB 41.7 dB 41.5 dB 41.4 dB 41.5 dB 41.4 dB 41.3 dB 41.4 dB 41.2 dB 41.0 dB 40.9 dB 40.3 dB 40.3 dB 45.8 dB Power Level 1.4 dBmV -7.2 dBmV -6.4 dBmV -5.5 dBmV -4.5 dBmV -3.4 dBmV -2.7 dBmV -2.1 dBmV -1.5 dBmV -1.0 dBmV 0.7 dBmV 0.2 dBmV 0.1 dBmV 0.3 dBmV 0.5 dBmV 0.5 dBmV 0.6 dBmV 0.8 dBmV 1.0 dBmV 1.1 dBmV 1.2 dBmV 1.3 dBmV 1.3 dBmV 1.4 dBmV 1.5 dBmV 1.5 dBmV 1.7 dBmV 1.6 dBmV 1.4 dBmV 1.2 dBmV 0.6 dBmV 0.5 dBmV 6.8 dBmV Modulation 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM OFDM Upstream Channel Bonding Value Index 1 2 3 4 Lock Status Locked Locked Locked Locked Frequency 36 MHz 30 MHz 24 MHz 17 MHz Symbol Rate 5120 5120 5120 5120 Power Level 38.5 dBmV 37.8 dBmV 37.5 dBmV 37.0 dBmV Modulation QAM QAM QAM QAM Channel Type ATDMA ATDMA ATDMA ATDMA CM Error Codewords Index 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 Unerrored Codewords 97428625 51333698 53934978 53961433 53973812 53984632 53997866 54009803 54021550 54031702 54042983 54053717 54062942 54074465 54088606 54099269 54110802 54121620 54133085 54137412 54149435 54160275 54171280 54182514 54193047 54203509 54214392 54226205 54237295 54248884 54270100 54253285 97428625 Correctable Codewords 14678130 1 575 593 541 554 557 547 560 670 602 595 1001 1238 567 580 637 559 604 624 591 607 593 606 629 560 595 562 533 536 525 570 14678130 Uncorrectable Codewords 125458 0 1987 1779 1817 1730 1746 1739 1693 2030 1940 1963 2840 3155 1933 1953 1901 1920 1947 1932 1942 1976 1973 1869 1846 1875 1830 1861 1863 1852 1892 1684 125458 Packet loss is 2-5% regardless of splitter. Splitters typically give 3-4 loss in dBmV. The single connector gives a loss of ~1 dBmV. I also have tried ViewSonic VSIEQ-6-860 Line Equalizers. Reply from 1.1.1.1: bytes=32 time=22ms TTL=58 Reply from 1.1.1.1: bytes=32 time=22ms TTL=58 Reply from 1.1.1.1: bytes=32 time=22ms TTL=58 Reply from 1.1.1.1: bytes=32 time=23ms TTL=58 Request timed out. Reply from 1.1.1.1: bytes=32 time=22ms TTL=58 Reply from 1.1.1.1: bytes=32 time=23ms TTL=58 Reply from 1.1.1.1: bytes=32 time=23ms TTL=58 Reply from 1.1.1.1: bytes=32 time=21ms TTL=58 Reply from 1.1.1.1: bytes=32 time=23ms TTL=58 Reply from 1.1.1.1: bytes=32 time=23ms TTL=58 Reply from 1.1.1.1: bytes=32 time=25ms TTL=58 Reply from 1.1.1.1: bytes=32 time=23ms TTL=58 Reply from 1.1.1.1: bytes=32 time=23ms TTL=58 Request timed out. Reply from 1.1.1.1: bytes=32 time=23ms TTL=58 Reply from 1.1.1.1: bytes=32 time=23ms TTL=58 Reply from 1.1.1.1: bytes=32 time=23ms TTL=58 Reply from 1.1.1.1: bytes=32 time=23ms TTL=58 Reply from 1.1.1.1: bytes=32 time=21ms TTL=58 Reply from 1.1.1.1: bytes=32 time=26ms TTL=58 Reply from 1.1.1.1: bytes=32 time=22ms TTL=58 Reply from 1.1.1.1: bytes=32 time=22ms TTL=58 Reply from 1.1.1.1: bytes=32 time=24ms TTL=58 Reply from 1.1.1.1: bytes=32 time=23ms TTL=58 Reply from 1.1.1.1: bytes=32 time=23ms TTL=58 Reply from 1.1.1.1: bytes=32 time=21ms TTL=58 Reply from 1.1.1.1: bytes=32 time=21ms TTL=58 Reply from 1.1.1.1: bytes=32 time=24ms TTL=58 Reply from 1.1.1.1: bytes=32 time=22ms TTL=58 Reply from 1.1.1.1: bytes=32 time=23ms TTL=58 Reply from 1.1.1.1: bytes=32 time=22ms TTL=58 Reply from 1.1.1.1: bytes=32 time=40ms TTL=58 Reply from 1.1.1.1: bytes=32 time=22ms TTL=58 Reply from 1.1.1.1: bytes=32 time=24ms TTL=58 Reply from 1.1.1.1: bytes=32 time=24ms TTL=58 Reply from 1.1.1.1: bytes=32 time=23ms TTL=58 Reply from 1.1.1.1: bytes=32 time=21ms TTL=58 Reply from 1.1.1.1: bytes=32 time=28ms TTL=58 Reply from 1.1.1.1: bytes=32 time=22ms TTL=58 Reply from 1.1.1.1: bytes=32 time=22ms TTL=58 Reply from 1.1.1.1: bytes=32 time=23ms TTL=58 Reply from 1.1.1.1: bytes=32 time=23ms TTL=58 Reply from 1.1.1.1: bytes=32 time=21ms TTL=58 Reply from 1.1.1.1: bytes=32 time=24ms TTL=58 Reply from 1.1.1.1: bytes=32 time=23ms TTL=58 Reply from 1.1.1.1: bytes=32 time=21ms TTL=58 Request timed out. Reply from 1.1.1.1: bytes=32 time=23ms TTL=58 Reply from 1.1.1.1: bytes=32 time=28ms TTL=58 Ping statistics for 1.1.1.1: Packets: Sent = 142, Received = 137, Lost = 5 (3% loss), Approximate round trip times in milli-seconds: Minimum = 21ms, Maximum = 40ms, Average = 23ms Reply from 8.8.8.8: bytes=32 time=19ms TTL=118 Reply from 8.8.8.8: bytes=32 time=24ms TTL=118 Request timed out. Reply from 8.8.8.8: bytes=32 time=21ms TTL=118 Reply from 8.8.8.8: bytes=32 time=23ms TTL=118 Reply from 8.8.8.8: bytes=32 time=22ms TTL=118 Reply from 8.8.8.8: bytes=32 time=30ms TTL=118 Reply from 8.8.8.8: bytes=32 time=22ms TTL=118 Reply from 8.8.8.8: bytes=32 time=21ms TTL=118 Reply from 8.8.8.8: bytes=32 time=23ms TTL=118 Reply from 8.8.8.8: bytes=32 time=22ms TTL=118 Reply from 8.8.8.8: bytes=32 time=23ms TTL=118 Reply from 8.8.8.8: bytes=32 time=22ms TTL=118 Reply from 8.8.8.8: bytes=32 time=25ms TTL=118 Reply from 8.8.8.8: bytes=32 time=22ms TTL=118 Reply from 8.8.8.8: bytes=32 time=24ms TTL=118 Reply from 8.8.8.8: bytes=32 time=22ms TTL=118 Reply from 8.8.8.8: bytes=32 time=21ms TTL=118 Reply from 8.8.8.8: bytes=32 time=22ms TTL=118 Reply from 8.8.8.8: bytes=32 time=23ms TTL=118 Reply from 8.8.8.8: bytes=32 time=23ms TTL=118 Reply from 8.8.8.8: bytes=32 time=20ms TTL=118 Reply from 8.8.8.8: bytes=32 time=23ms TTL=118 Reply from 8.8.8.8: bytes=32 time=26ms TTL=118 Reply from 8.8.8.8: bytes=32 time=20ms TTL=118 Reply from 8.8.8.8: bytes=32 time=21ms TTL=118 Reply from 8.8.8.8: bytes=32 time=23ms TTL=118 Reply from 8.8.8.8: bytes=32 time=28ms TTL=118 Reply from 8.8.8.8: bytes=32 time=21ms TTL=118 Reply from 8.8.8.8: bytes=32 time=22ms TTL=118 Reply from 8.8.8.8: bytes=32 time=22ms TTL=118 Reply from 8.8.8.8: bytes=32 time=28ms TTL=118 Reply from 8.8.8.8: bytes=32 time=23ms TTL=118 Reply from 8.8.8.8: bytes=32 time=23ms TTL=118 Reply from 8.8.8.8: bytes=32 time=23ms TTL=118 Reply from 8.8.8.8: bytes=32 time=23ms TTL=118 Reply from 8.8.8.8: bytes=32 time=23ms TTL=118 Reply from 8.8.8.8: bytes=32 time=22ms TTL=118 Request timed out. Reply from 8.8.8.8: bytes=32 time=22ms TTL=118 Reply from 8.8.8.8: bytes=32 time=21ms TTL=118 Reply from 8.8.8.8: bytes=32 time=29ms TTL=118 Ping statistics for 8.8.8.8: Packets: Sent = 95, Received = 92, Lost = 3 (3% loss), Approximate round trip times in milli-seconds: Minimum = 19ms, Maximum = 33ms, Average = 22ms Tracing route to one.one.one.one [1.1.1.1] over a maximum of 30 hops: 1 1 ms 1 ms 1 ms 192.168.0.1 2 9 ms 11 ms 9 ms 10.129.120.1 3 12 ms 9 ms 10 ms 100.126.184.8 4 8 ms 11 ms 9 ms 100.122.125.84 5 23 ms 20 ms 21 ms dalsbprj02-ae2.0.rd.dl.cox.net [68.1.2.121] 6 22 ms 23 ms 30 ms 141.101.74.82 7 * 24 ms 23 ms one.one.one.one [1.1.1.1] Ping statistics for 10.129.120.1: Packets: Sent = 100, Received = 95, Lost = 5 (5% loss), Approximate round trip times in milli-seconds: Minimum = 4ms, Maximum = 16ms, Average = 10ms Ping statistics for 100.126.184.8: Packets: Sent = 68, Received = 67, Lost = 1 (1% loss), Approximate round trip times in milli-seconds: Minimum = 7ms, Maximum = 22ms, Average = 11ms Ping statistics for 100.122.125.84: Packets: Sent = 100, Received = 97, Lost = 3 (3% loss), Approximate round trip times in milli-seconds: Minimum = 9ms, Maximum = 34ms, Average = 11ms Ping statistics for 192.168.0.1: Packets: Sent = 100, Received = 100, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 2ms, Average = 1ms
