What is the "Expanded Service" on the TV portion of my bill?
I just looked at my Cox statement and see that I'll be paying more, again,next month. I have received the same services from Cox for a long time; no movie channels, no DVR, pay per view, etc... A quick glance at my records showsthat I'm paying39%more for the same servicessince my Oct 07 bill. The latest round of price increases are listed on the downloadablestatement on line. I don't see "Expanded Service"listed anywhere in the itemized price increases listed on the statement. I went looking at the Cox website and could not find what "Expanded Service" covers...anywhere. Like I said I don't receive any premium movie channels...strictly a low frills service. I get 70 channels. As other posters have said...those other cable providers are starting to look very attractive. Exactly what is "Expanded Service"?17KViews0likes2Comments
Cox Communications not supported by Fox News 2 Go Service?
I want to watch the Fox News 2 Go service on my computer. It is a livestream of whatever FNC or FBN is broadcasting live on the net. You just need to sign in using your cable or satellite provider. However, Cox is not listed as a provider. What's the issue here, and is there any chance of it being resolved?Solved11KViews0likes5Comments
EAS Code
Every night the box in my bedroom displays 'EAS' which I assume means emergency alert system. When I turn the TV on, the image is black and no sound. Doesn't matter what channel is selected. I can cycle through the cox activity menu and that is about it. If I run a diagnostic all signals are receiving properly. I have power cycled the box already and still get the same issue. Again, this only happens at night, probably sometime after 7p and lasts into early morning. I am at a loss..9.5KViews0likes0CommentsMy TV Picture is distorted
Distorted picture can mean a lot of different things. Is your picture tiling, wavy, or showing black bars at the edges? Are other channels "ghosting" into your picture? For troubleshooting help with these problems and more, visit Quick Fixes for TV Picture Problems and choose your TV setup or the problem you're experiencing. Then come back and tell us if the steps solve your problem. Thanks! The Cox Forums Team9KViews0likes2Comments
How can I watch ABC shows on Cox Internet?
I'm trying to catch up with ABC's 'Once Upon a Time' and watch it online, however it has me go through my provider, which is Cox. Once there, it says I don't have access. Is there some higher-tiered price package in order to watch ABC shows? Or should any Cox internet connection be able to connect me? Thanks!8.4KViews0likes3CommentsI'm having problems with my TV picture - help!
TV picture problems are frustrating, but the good news is that many can be resolved at home with simple troubleshooting steps. Check out our support article, Quick Fixes for TV Picture Problems, and come back to tell us if the troubleshooting steps solved the problem. Thanks! The Cox Forums Team7KViews0likes0CommentsHow many shows can the master Whole Home DVR record at once?
Mine can record 2 at once right now (like the old DVRs). I went into the Cox store to return it, but the onsite person said they will be updating the software so that 4 shows can be recorded at once. Is that true? Also, she said that the slave unit will be able to pause live TV. They tried an update in January, but it didn't work, and expect it will be rolled out very soon.5.8KViews0likes4Comments
tv lineup channel (67)
It seems I no longer receive channel 67 which showed the daily lineup of channel offerings each day. I checked with Cox (chat) and was told I had to purchase a "box" to continue to receive channel 67 or use the on-line guide at cox.com. Others I know who live in Niceville continue to receive channel 67 without the purchase of a "box" from Cox; however, channel 67 is not available in Crestview. Why is that? And when I check the tv lineup at cox.com it is not accurate. For instance, tonight's prime time lineup does not show "Survivor" although the new survivor season begins tonight Feb. 15.5.2KViews0likes0Comments
