Port Forwarding Login Timeout
I have a new modem/router from Cox Communications. It is a Netgear model configured for Cox. I am trying to get my Security Camera DVR back online so I can view cameras on my iPhone app. Using Netgear Genie (V2.05.09) it was simple to set up the ports required by the DVR. I also gave the DVR a static IP address on my network. However I can not get into the open ports from my phone app or any online port check tool. The error is always "Error: I could not see your service on 68.4.208.43 on port (90) - Reason: Connection timed out" or "Login timeout". Cox Customer Support has confirmed that the ports I have chosen are not blocked by them. Multiple reboots of the modem and DVR have not helped. The DVR is up and running so there is a device ready to connect if a port is open. Netgear will not help since the responsibility for service is on Cox. Cox Customer Support cannot explain or suggest a fix for the errors. I cannot find an answer on any of the "online communities". Perhaps someone has seen this problem before? https://www.netgear.com/service-providers/products/cable/gateways/C6300BD-Cox.aspx?cid=wmt_netgear_organic2.6KViews0likes2Comments