New Paks
My April bill included the below and the Cox rep's do not seem to know anything about it... any ideas? On April 24, 2018, Cox will make several new add-on TV Paks available to customers who subscribe to Contour Flex, Cox High Speed Internet Service and a Contour TV Receiver.The Sports & News Pak will be offered at $25/month. The Kids Pak, Lifestyle Pak and Entertainment Pak will each be offered at $10/month. Each Pak subscription includes the ability to watch select channels on the Contour App in your home on a compatible mobile phone or tablet.Select premium channels will also be available for purchase with Contour Flex.Solved10KViews0likes17Comments
In order to get bonus pak, is any other pak sufficient?
Back in May, I attempted to lower my increasing bill by giving up a couple paks. I wanted the Bonus pak specifically. In order to get this, I thought I only needed to get another pak. I requested to keep the Movie Pak (it was $8/mo instead of the $10 each that the other two were), thereby getting the bonus pak. Right? What I got: "I was not able to remove the Sports and Information Pak and Variety Pak, because these two service is not from the same package, I was only able to remove Sports and Information Pak with Movie Pak" which left me with Variety Pak and Bonus Pak. Having Bonus Pak--good. Having Variety Pak--ok, I guess, but not what I asked for. Can someone explain what this means? Why couldn't I just get Movie Pak and Bonus Pak? Thanks.3.7KViews0likes1Comment