IP Address location incorrect
Something is wrong at the Cox end with respect to IP address location. I live in SoCal and websites that have normally detected my location correctly are now detecting my location as Kansas City, KS. Even the Cox website told me I wasn't in their service area because my zip code was in Kansas, even though I'm still living in the same zip code I've lived in for 20+ years. This has happened since August 2nd, when we left town for a few days. Upon return and turning on our computer, we have been recognized as Kansas dwellers. I spend three hours using online chat support where the best solution was to clear cache and cookies, reset my modem and router, then reboot my computer (which I had done three times already, and had told the support minions as much!). Of course, when they successfully reset my modem from their end, they also ended the chat! Twice. Needless to say, I am slightly pissed. Just for my own edification, I used Google to find sites that provide location based on IP. Lo and behold, numerous sites show me in Kansas based on my IP. Some show me in the (correct) LA area based on the same IP. So, it would appear that Cox has soiled the bed linens by providing bad and conflicting information to IP address location services. What is Cox going to do to correct this, as it is nearly impossible to redirect some sites (such as AAA, when I was trying to pay a bill) away from the detected location.2.9KViews0likes2Comments
List of destination IPs/subnets used by the Contour 2 App?
I have both Cox and another broadband provider in my house for internet. I'd like to be able to use the Contour App from my iPad, but I need to make sure that it's using the Cox connection for outbound traffic so your system knows I'm actually "at home". Do you have a FAQ/list of destination networks the App uses so that I can set up a static route for them? This should ensure the App always goes out the right path whenever I'm at home.3.9KViews0likes3Comments
I am being Ddosed, I need a new ip?
I was wandering on how I should go about getting a new IP, I am being ddosed hard I had to post this message via Phone because of the lag. I really need a new IP because I need the internet for my job, if anyone could offer some advice that would be great!2.3KViews0likes1Comment
IP address keeps getting blacklisted resulting in halting of all Incoming Email. EMail host whitelists and it's good again until Cox changes IP Address?
My Email host Lunarpages keeps blocking my mom's COX IP address. Her IP address keeps getting blacklisted resulting in halting of all her incoming Email. I call the Lunarpages, my EMail host, and they add her new IP address to their whitelist and it's good again until Cox changes her IP Address? This has happened more than a dozen times in the past 12 months. All Lunarpages tech support will tell me is that the blacklisting is an automated response to 10 attempts at logging in over a 5 minute period of time. She uses Outlook, and she does not look at her mail every day. Most of the time it happens when she has not looked at her email for a few days and she notes that new email has not been downloaded for a few days. I then remote into her PC and find that she has internet access to all websites except my domain, and that is key to knowing my domain host Lunarpages has blacklisted her IP again. No one else who uses my domain name as an email address has ever been blacklisted. Any suggestions on how to fix this?2.9KViews0likes1CommentGet IP from Cox.net
Are there any tools available through COX.com that will tell me the IP of my modem remotely? I have DynDns setup but for some reason it was not updated by my router. It seems this would be a pretty east thing to do since you have access to the modem and network.2.9KViews0likes1Comment
Invalid IP assignments from DLink DIR-655 router
Wondering if anyone has seen this. My DLink DIR-655 router has suddenly started assiging ip addresses to devices that are not within the IP range on the router itself. The router shows the range from 192.168.0.100 - 192.168.0.199. But, it assigns ip addresses such as 192.168.2.101 to devices. They do not connect. If I go to the device and the router and assign a statuc IP address within the expected range, it does work. This started happening within the last three weeks or so. I did replace the router with a new one (Same model) yesterday hoping this would take care of the problem, but there was no change. Thanks!3KViews1like2Comments
