Scam Email "From Cox".
We received the following. I believe it to be a scam. Dear Customer , I have been a minimum to open your account today exceeded the words wrong password You should you confirm your data to maintain the integrity of your account theft cases And that in the next 24 hours for continued service account Please visit the link below to check the safety of the account : Click here to continue to verify Please dont replay this message again Thanks Cox Team © 1998-2017 Cox Communications, Inc.2.2KViews0likes1Comment
DPC3825 admin page unreachable
I can no longer reach the admin page on my dpc3825 router. Can anyone suggest a fix for this? I get This page can’t be displayed Make sure the web address http://192.168.0.1 is correct. Look for the page with your search engine. Refresh the page in a few minutes.2.1KViews0likes3Comments
Today, Monday, July 11, 2016 is the fourth consecutive day in which On-line Bill Pay has not functioned properly.
I've received no word from Cox as to WHEN the problem is expected to be resolved. Meanwhile, I WILL NOT pay an extra $10 for a phone rep to take information from me, nor will I pay a processing fee (anywhere from $1.50 to $3.) to have someone in a street-corner "financial place" take info from me. In fact, I resent writing a check and wasting a postage stamp to mail my payment. See the irony here? My bill is for INTERNET service, which has been rather poor throughout July so far.2.2KViews0likes5Comments
Extremely slow speeds for what I'm paying for
I just upgraded my old Linksys router that I had for 10 years to a Arris Surfboard SB6183 as I have the Premier internet. With the old router, I was at 12Mbps downloading and now I'm at 22Mbps if I'm lucky. I tried connecting directly from modem to computer with ethernet cable and got 33Mbps. I need help troubleshooting this as I've been over paying for this speed.1.5KViews0likes1Comment
Loss of signal over and over and over again
I have attempted to write this three times, and each time the signal has gone away. AND AS I AM WRITING THIS - IT DID IT ONCE AGAIN. FOUR TIMES IS ENOUGH. It is 1:53 am. And this happens just about every night. I work from home, and I generally work late into the night or morning. I would like to know why this is happening and if it will ever stop happening. I AM GETTING REALLY TICKED.1.8KViews0likes3Comments
internet Dropping
It Start a few day when my wifi conection keeps losing signal i restart the router i have a NetGear CG3000D-RG and it works everything good. But now my internet keeps refresing it self i lose wifi and internet connection in my computer is like restarting it self. i got this today from my router hope it helps before i call cox. tartup Procedure Procedure Status Comment Acquire Downstream Channel 813000000 Hz Locked Connectivity State OK Operational Boot State OK Operational Configuration File OK ^1/FFB2B682/161001 Security Enabled BPI+ Downstream Bonded Channels Lock Status Modulation Channel ID Symbol rate Frequency Power SNR DOCSIS/EuroDOCSIS locked Locked QAM256 121 5360 Ksym/sec 813000000 Hz 0.3 dBmV 38.5 dB DOCSIS Locked QAM256 122 5360 Ksym/sec 819000000 Hz 0.0 dBmV 38.7 dB DOCSIS Locked QAM256 123 5360 Ksym/sec 825000000 Hz -0.3 dBmV 38.1 dB DOCSIS Locked QAM256 124 5360 Ksym/sec 831000000 Hz -0.5 dBmV 38.2 dB DOCSIS Locked QAM256 129 5360 Ksym/sec 861000000 Hz 0.0 dBmV 37.9 dB DOCSIS Locked QAM256 130 5360 Ksym/sec 867000000 Hz -0.7 dBmV 37.7 dB DOCSIS Locked QAM256 131 5360 Ksym/sec 873000000 Hz -0.7 dBmV 36.3 dB DOCSIS Locked QAM256 132 5360 Ksym/sec 879000000 Hz -1.1 dBmV 37.0 dB DOCSIS Upstream Bonded Channels Lock Status Modulation Channel ID Symbol rate Frequency Power Locked ATDMA 3 5120 Ksym/sec 29800000 Hz 47.8 dBmV Locked TDMA and ATDMA 1 2560 Ksym/sec 18400000 Hz 44.5 dBmV Locked ATDMA 2 5120 Ksym/sec 23300000 Hz 44.8 dBmV Locked ATDMA 4 5120 Ksym/sec 36300000 Hz 47.8 dBmV Current System Time:Sat Oct 10 17:59:59 20151.9KViews0likes1CommentFluxuating Internet Strength
Hi! I am paying for the ultimate Internet monthly which says I am supposed to be receiving up to 150 down and 20 up, but what seems to be occurring is that the service fluxuates horribly. One minute I will have amazing connection, then I will be down to their lowest service possible. I was wondering if this has happened for anyone else, or if its just the service can't hold itself.2.4KViews0likes5Comments
