Steph2109
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Re: High Jitter causing instability in voice programs along with games.
Wanted to chime in and say I'm in the same situation on the West side of Phoenix. Had a tech come out who was extremely helpful and even ran a coax from outside into the house straight to the modem to give me all the info to prove it isn't on my end anywhere. He agreed on the node saturation and that a request is put in to resolve the issue but that there is no way to check status or even know if it will ever be honored. My internet becomes nearly unusable between 11am and nearly 9pm. I've been running PingPlotter constantly (bought the program just to collect data) to show that the extreme difference in internet performance throughout the day. On top of everything, I haven't had a speedtest above 500mbps ("upgraded" to Gigablast about 2 months ago) so I attempted to downgrade and it's more expensive to have the Ultimate 300mbps tier. False advertising, poor infrastructure and lack of initiative finally led me to do what @jonathonjosephsaid and put in an FCC complaint, for whatever it may accomplish.19Views0likes1CommentExtreme Latency Variation
Hi, I have been having some major issues with my internet which I thought were related to packet loss due to the how it effects online games. Upon running WinMTR I am seeing that what appears to be happening is severe variation in ping at multiple locations. Does anyone have any idea what is causing this effect? It is becoming unbearable at times. The average ping doesn't reflect well on the effect because it only happens over a fraction of a second but happens at least once every 10 seconds or so. The 7000+ hop I'm assuming is an outlier of some sort so I'm not pointing that one out. What is frustrating is looking at the "Worst" column and seeing them all well over 100ms when pinging Cox.com. The high pings are not single instance and if I could graph the "Last" column it would be all over the place. The hop times for the first 5 all have shown <10ms values up to well over 100ms. This tells me they can't be very far from my location so what's going on? I tried to copy and paste the results, the formatting isn't great sorry. | WinMTR statistics | | Host - Loss % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | 192.168.1.1 - 0 | 262 | 262 | 0 | 0 | 14 | 1 | | 10.146.160.1 - 1 | 262 | 260 | 5 | 19 | 167 | 20 | | 100.127.74.128 - 1 | 262 | 261 | 5 | 19 | 162 | 20 | | 100.120.100.18 - 0 | 262 | 262 | 5 | 22 | 139 | 11 | | lag-103.bear2.phoenix1.level3.net - 47 | 262 | 141 | 5 | 49 | 577 | 15 | | 4.69.211.210 - 97 | 261 | 9 | 6926 | 7110 | 7278 | 7042 | | 4.7.26.34 - 0 | 261 | 261 | 26 | 44 | 249 | 33 | | 45.60.45.167 - 0 | 261 | 261 | 24 | 45 | 175 | 34 |810Views0likes1Comment