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Re: Network Management & Testing again
Adding this. This is a graph I created based on (overall) daily usage numbers dating back to 7/26/2024. I do not understand how this can be construed as normal. I do not have a graph to show as proof, because I didn't think I needed it, but for 3.5 years I have never exceeded 1.25 TB / 1280 GB. Nor have I once ever received a notification that I have used over 50% of my data. I should note my usage patterns: I work from home, so there is 1 variable, the workplace VPN. This has been constant, however, for the past 3.5 years. We have 1 personal Windows laptop that gets minimal use, mostly used for web browsing and email. I have an Android table that gets minimal use. We have 2 Fire TV Sticks and an LG Smart TV - All have been in place since at least the first of this year, nothing abnormal to report. I have 2 daughters who each have Chromebooks from school, and those get minimal connectivity at home. They also have a cell phone, a laptop, and an iPad. Again, minimal usage that does not account for consuming 1280 GB in 30 days.Network Management & Testing again
It seems there has still not been a solid explanation given for why people's "Network Management & Testing" category of usage is so high. Beginning in July (2024), I have begun experiencing the problem. Gone down the rabbit hole with Cox tech support and changed wife password, restarted devices, etc. Seen an improvement since, but still not satisfactory as I have been monitoring daily usage (all the Cox Wifi app will allow) as well as personal usage around home and not seeing consistent usage reports based on usage I have observed. It is very peculiar to me, that after having the same Cox service for 3.5 years and working from home, I have never gotten close to the limit. Our family usage habits have not drastically changed, either. June 6 - July 25 cycle usage graph shows Network Mgmt & Testing at 6%. July 26 - Aug 25 cycle shows Network Mgmt & Testing at 40%, and the current cycle (Aug 26 - Sept 25) shows NM&T at 54%, with days until the end of cycle. I have not yet replaced the Cox-supplied Panoramic wifi gateway. I am in the process of evaluating options for this, next. Challenge to Cox personnel and advocates: If this is not the result of Cox equipment's own internal network testing, whereby leaving the customer on the hook for the overage, prove it! June 6, 2024 - July 25, 2024 cycle: July 26, 2024 - Aug 25, 2024 cycle: Current Aug 26, 2024 - Sept 25, 2024 cycle:
