ContributionsMost RecentMost LikesSolutionsRe: For the love of God!!! tinaangie2019, The Cox Support Forums are for customers to assist each other with issues that they know of and can assist each other, Please feel free to reach out to us through Twitter, CoxHelp, or Facebook. You may also call us on our toll-free number: 1-800-234-3993 or email us at cox.help@cox.com We also have our Live Online Chat Team: https://www.cox.com/residential/contactus.html Please include a link to this thread. Mike Cox Support Forums Moderator Re: For the love of God!!! Hello tinaangie2019, Thank you for being a valued Cox family member. I work from home, so I know how important it is to have reliable internet service. I am sorry to hear that you are experiencing any outages in your area. Please feel free to reach out to us through Twitter, CoxHelp, or Facebook. You may also call us on our toll-free number: 1-800-234-3993 or email us at cox.help@cox.com We also have our Live Online Chat Team: https://www.cox.com/residential/contactus.html Please include a link to this thread. Mike Cox Support Forums Moderator Re: Massive spike Hello Ericmendenhall. I am sorry to hear that you are experiencing any data spike issues. I know how frustrating that can be. Our meter has been tested for accuracy. Netforecast, an independent third party, has also provided an independent report (PDF) verifying accuracy. To learn more, go to https://www.cox.com/residential/education-center/internet/data-usage.html. We can take a look and see if there is anything we can determine from this end or find a way to assist you in this matter. Please include your original message. Please send us an email to Cox.Help@cox.com with your full name and complete address. We are happy to help troubleshoot this issue for you. Thank you, Mike Cox Support Forums Moderator Re: - HI Eweste2, I understand how frustrating service outages can be. I rely on my internet connection to work from home so having a reliable connection is important, Please feel free to reach out to us through Facebook, or Twitter CoxHelp, or via our Live Online Chat: https://www.cox.com/residential/contactus.html You may also call us at our Toll-free number: 1-800-234-3993. The Cox Support Forums are for member support for technical issues related to the services we offer, Thank you for your patience, Mike Cox Support Forums Moderator Re: Cox mobile phone network registration Hello Lutney, For assistance with Mobile services please contact us: at 1-800-234-3993. Thank you, Mike Cox Support Forums Moderator Re: Customer service Hi msmelealyn, The Cox Support Forums allow customers to collaborate with each other to resolve technical issues they may experience. Please feel free to reach out to us for assistance through our Facebook page or TwitterCoxHelp. You may also reach us through our Live Online Chat: https://www.cox.com/residential/contactus.html Thank you, Re: MLB renewal Hi bjlutz1949, Please feel free to reach out to us through our Live Online Chat: https://www.cox.com/residential/contactus.html or by Toll-free number: 1-800-234-3993. Thank you for your patience, Mike Cox Support Forums Moderator Re: Last day before handing our info to Yahoo? Hello Godspeed, I apologize that we do not have a specific timeline for the email transfer. All currently available information can be found at https://www.cox.com/emailmove The migration is being completed in phases. Customers will begin receiving email communications 60 days before migration. Thank you, Mike Cox Support Forums Moderator Re: Roku, Firestick, etc app app in lieu of cable box Hi Ken, I understand how frustrating it can be when waiting for a feature to be added that you are looking forward to. I apologize that I don't have any information about when the Cox Contour App will be available for Roku or Firestick, Thank you for your patience, Mike Cox Support Forums Moderator Re: Dropping internet on Contour Box Hello Hillbilly918, Please feel free to reach out to us for technical support. You may contact us via Twitter, CoxHelp, or through Facebook, or our Live Online Chat: https://www.cox.com/residential/contactus.html Please include a link to this post in your message, Thank you, Mike Cox Support Forums Moderator