MaryF
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Joined 8 years ago
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Re: How do I contact a live support person?
Hello Surge, We can look into this for you. Could you send us an email to cox.help@cox.com with your full name, account holder's name, street address, and details of your issue or a link to your forum post? Mary Cox Support Forums Moderator101Views0likes0CommentsRe: Billing Dispute - Mistaken Identity
Hi Neon42, We'd be glad to take a closer look into your issue. Please send us an email to cox.help@cox.com with your full name, account holder's name, service address, and details of your issue or a link to your forum post. Mary Cox Support Forums Moderator186Views0likes0CommentsRe: Consistent packet loss
Hi Kazak, We'd be glad to take a closer look into your issue. Please send us an email at cox.help@cox.com with your full name, account holder's name, street address, and details of your issue or a link to your forum post. Mary Cox Support Forums Moderator7Views0likes0CommentsRe: DVR recordings breaking up.
Hello Carnival, We'd be glad to look into your issue. Could you send us an email to cox.help@cox.com with your full name, account holder's name, street address, and details of your issue or a link to your forum post? Mary Cox Support Forums Moderator42Views0likes2CommentsRe: Error code 19???? Contour box c2xg1hostdvr
Hello Speckopolis, We'd be glad to look into this for you. Please send us an email to cox.help@cox.com with your full name, account holder's name, street address, and details of your issue or a link to your forum post. Mary Cox Support Forums Moderator38Views0likes0CommentsRe: I can’t connect to a public hotspot anymore from my iPhone. It shows that it’s available with full bars but when I try to connect it’s just spins. Chat said it’s working “fine” but can’t provide any other help, what’s the issue?
Hi Stair06, From your Wifi network settings, could you try forgetting the Cox WiFi network and reconnect to it to see if that will help? Mary Cox Support Forums Moderator1.4KViews0likes1CommentRe: NOTICE OF AUP VIOLATION
Hello BobC927, We'll be glad to look into this for you. Please send us an email to cox.help@cox.com with your full name, account holder's name, street address and details of your issue or a link to your forum post. Mary Cox Social Media Support Specialist224Views0likes3CommentsRe: Data Widget Not Working IOS
Hi Billpennock, We'd be glad to look into your issue. Please send us an email to cox.help@cox.com with your full name, account holder's name, street address, and details of your issue or a link to your forum post. Thank you. Mary Cox Support Forums Moderator54Views0likes0CommentsRe: Gigablast speed? internet very slow
Hi Mbehrhorst, We'd be glad to take a closer look at your service. Could you send us an email to cox.help@cox.com with your full name, account holders' name, street address, and details of your issue or a link to your forum post. Mary Cox Support Forums Moderator21Views0likes0Comments