Forum Discussion

staira06's avatar
staira06
New Contributor
3 years ago

I can’t connect to a public hotspot anymore from my iPhone. It shows that it’s available with full bars but when I try to connect it’s just spins. Chat said it’s working “fine” but can’t provide any other help, what’s the issue?

I can’t connect to a public hotspot anymore from my iPhone. It shows that it’s available with full bars but when I try to connect it’s just spins. Chat said it’s working “fine” but can’t provide any ...
staira06's avatar
staira06
New Contributor

it will occasionally connect from other devices but my coworkers are all experiencing the same problem. Just spins whenever we try to connect for the most part

MaryF's avatar
MaryF
Former Moderator
3 years ago
Hi Stair06,

From your Wifi network settings, could you try forgetting the Cox WiFi network and reconnect to it to see if that will help?

Mary
Cox Support Forums Moderator
  • staira06's avatar
    staira06
    New Contributor
    3 years ago

    Yes I’ve tried multiple times and restarted my device multiple times. Still nothing