LongTime_TIVO_U
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Follow up to Cox notice
I recently posted a question about an equipment update from COX. A moderator, DannyS replied that the update involved new Tuning Adaptors. Strangely, DannyS disabled replies, so I'll start another thread with my follow up questions. As stated in the original post, my tuning adaptors were updated about a year ago. Are you really going to update them again or is this an error. I finally got a hold of a real person at Cox. She stated that the update involves new Cable Card, not Tuning Adaptors. She seemed to know what she was doing and was fully aware of the fact I had new tuning adaptors. She has send me two now cable cards. So... What's really going on? Thanks,Strange Notice from Cox
I recently got an email from COX asking that I order some upgraded equipment. I'm currently having trouble getting a hold of anyone at COX that knows anything. I'm running a pair of TIVO's with cable cards and tuning adaptors. The tuning adaptors were upgraded about a year ago. Any idea what this email is about?Re: Tuning Adapter (High-Split) Converter Problem
Cox tells me this problem has been solved. Ticket closed. No info in the ticket as to what was done. But my Roamio still goes nuts every time I plug in the TA. My Edge is good. Firmware version (?) in the edge TA shown below. Firmware in the Roamio TA is unknown since the Roamio can't talk to it. eCM Version: BFC5.7.1mp4_20230116 eTR Version: 1.7.0 rootfs Version: jenkins-20230317 eTR OUI: 001848 SN15: 28230207000140 Others here with Roamio boxes see a solution? Any reports on what the latest firmware for the TA is?Re: Tuning Adapter (High-Split) Converter Problem
Odd that we get excited when Cox manages to sort of fix something. Stepping back, it appears that Cox originally deployed an untested TA update that broke all older TIVOs. You made some serious noise and they responded by scrambling a fix. They mananged to deploy it to 2 of your 3 TAs and it worked. And despite expectations of a coordinated Beta test, they simply threw it over the wall. No notification. No followup. No nothing. Is this a win? Given the Cox history of stone walling TA problems, yes. Judging them by industry standards, they still have fundamental problems. Thanks for the feedback. I hope Cox eventually deploys a update to my TA. So far, no changes for me. Tivo Edge working great. Roamio still goes into convulsions when I plug in the TA. Of course the disaster scenario is when they update my TA, it will fix the Roamio and break the Edge.Re: Tuning Adapter (High-Split) Converter Problem
Same issue in Scottsdale. All cable service went down early morning on 11/8. Down for about 2 hours. Internet came back. Both TIVOs remained down, a new Edge and an old Romaio. Rebooting the Edge and its TA brought things back. No amount of rebooting on the Romaio brings things back. Rarely, the Romaio will connect with the TA and then complain about too few tuners. Further it refuses to tune to any channls. Ultimately it will crash and reboot. Best to just pull the USB cable out of the Romaio and allow it the run TA free. Both the Edge and the Roamaio have been running with the new TA's for several months problem free. Since the outage on 11/8 the Edge came back up but the Romaio will not work with the TA. Smells like a firmware issue in the TA to me.
