ContributionsMost RecentMost LikesSolutionsFiber upgrade and Tivo/Cablecard/Tuning Adaptors I've been unable to get a clear answer from COX, so I'll ask my question here. I'll be getting my existing coax cable service upgraded to fiber optic soon. Due to the odd layout of my lot and the location of the COX fiber connection on the street, the fiber will have to enter the house at a different location than the Coax service. I've selected a preferred entry point for the fiber and a preferred location for the ONT. The location can provide easy access to power, my router and my wired ethernet network wiring. It does NOT have easy access to any of the coax wiring. So my question is this. How does the ONT communicate with my two TIVO boxes which use cable cards and a tuning adaptor? Is there a coax connection on the ONT? Is there another box that hangs off the ONT to provide a coax connection? Any information would be appreciated. I've spent a lot of time searching and on the phone with COX but have been unable to find anything that describes my situation. Thank You Re: Follow up to Cox notice I contacted Cox using the email suggested by DannyS . They stated quite clearly that this is a cable card issue. Two new cable cards have been sent out. Re: Follow up to Cox notice Interesting reply. As suggested, I'll contact Cox via the email address you provided. Hopefully that will clear up the confusion. Follow up to Cox notice I recently posted a question about an equipment update from COX. A moderator, DannyS replied that the update involved new Tuning Adaptors. Strangely, DannyS disabled replies, so I'll start another thread with my follow up questions. As stated in the original post, my tuning adaptors were updated about a year ago. Are you really going to update them again or is this an error. I finally got a hold of a real person at Cox. She stated that the update involves new Cable Card, not Tuning Adaptors. She seemed to know what she was doing and was fully aware of the fact I had new tuning adaptors. She has send me two now cable cards. So... What's really going on? Thanks, Strange Notice from Cox I recently got an email from COX asking that I order some upgraded equipment. I'm currently having trouble getting a hold of anyone at COX that knows anything. I'm running a pair of TIVO's with cable cards and tuning adaptors. The tuning adaptors were upgraded about a year ago. Any idea what this email is about? Re: Tuning Adapter (High-Split) Converter Problem Sometime in the last 48 hours both of my TA's were updated to the firmware mentioned in the body of this thread. The new firmware solved the problem with the TIVO Roamio without causing any problme with my TIVO Edge. Re: Tuning Adapter (High-Split) Converter Problem Thank You. Re: Tuning Adapter (High-Split) Converter Problem Cox tells me this problem has been solved. Ticket closed. No info in the ticket as to what was done. But my Roamio still goes nuts every time I plug in the TA. My Edge is good. Firmware version (?) in the edge TA shown below. Firmware in the Roamio TA is unknown since the Roamio can't talk to it. eCM Version: BFC5.7.1mp4_20230116 eTR Version: 1.7.0 rootfs Version: jenkins-20230317 eTR OUI: 001848 SN15: 28230207000140 Others here with Roamio boxes see a solution? Any reports on what the latest firmware for the TA is? Re: Tuning Adapter (High-Split) Converter Problem Odd that we get excited when Cox manages to sort of fix something. Stepping back, it appears that Cox originally deployed an untested TA update that broke all older TIVOs. You made some serious noise and they responded by scrambling a fix. They mananged to deploy it to 2 of your 3 TAs and it worked. And despite expectations of a coordinated Beta test, they simply threw it over the wall. No notification. No followup. No nothing. Is this a win? Given the Cox history of stone walling TA problems, yes. Judging them by industry standards, they still have fundamental problems. Thanks for the feedback. I hope Cox eventually deploys a update to my TA. So far, no changes for me. Tivo Edge working great. Roamio still goes into convulsions when I plug in the TA. Of course the disaster scenario is when they update my TA, it will fix the Roamio and break the Edge. Re: Tuning Adapter (High-Split) Converter Problem That is great news. Cox is moving at light speed compared with the problems on the Cisco Tuning Adaptors. Keep us posted if you can. Thanks.