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Re: Crappy Tv service & no help from technical support
Hi michaelmc2, The purpose of the CoxVideo Forum is to allow customers to discuss technical topics related to residential CoxHigh Speed Internet services with other customers. We would like to help with your service loss issue, please reach us on Twitter atCoxHelp, visit us onFacebook, or atcox.help@cox.com. Be sure to include the URL so that we may identify you. Cox Forums Support Moderator23Views0likes0CommentsRe: Planned disruptions
Hi Kdutoit1, We work hard to prevent outages and down time. We truly regret to learn of your service loss and the difficulty it has caused to your livelihood. Please know that the purpose of the CoxInternet Forum is to allow customers to discuss technical topics related to residential CoxHigh Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter atCoxHelp, visit us onFacebook, or atcox.help@cox.com. Cox Support Forum Moderator30Views0likes0CommentsRe: No service for days!
Hi Kimber0828, The purpose of the Cox Internet Forum is to allow customer to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at CoxHelp, visit us on Facebook, or at cox.help@cox.com. Cox Forum Support Moderator30Views0likes0CommentsRe: Service outage
Hi PDP, We are more than happy to apply a credit when the services are inoperable. Please send us an email to Cox.Help@cox.com, private message us on Facebook/Instagram, or direct message us on X formerly known as Twitter with your account details. Cox Forum Support Moderator25Views0likes0CommentsRe: Sound loss MSNBC
Hi FAurelio, We apologize for the audio troubles. There is a known issue with audio loss of which our network teams are aware of. We hope for a speedy resolve. In the mean time customers are finding that rebooting/refreshing will restore the audio (temporarily). I know how tedious this is and we apologize for the inconvenience. Cox Support Forum Moderator45Views1like0CommentsRe: Outage
Hi Romanclemente, The purpose of the CoxInternet Forum is to allow customers to discuss technical topics related to residential CoxHigh Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at@CoxHelp, visit us onFacebook, or atcox.help@cox.com. Cox Forums Support Moderator15Views0likes0CommentsRe: Cox Internet Outage AGAIN!!
Hi Playmate143, Welcome to the Internet Forum, where you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com. Cox Support Forums Moderator80Views0likes0CommentsRe: Multiple DVR Issues
Hi Phil7108, I am so vey sorry to learn of your issues and we can help. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com. Be sure to share your name, address and the URL so that we can identify you. Cox Forums Support Moderator89Views0likes0Comments