Dave_Mc
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Joined 2 years ago
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Re: HBO Max
Again, thanks to everyone for the assistance. Earlier this morning, I again attempted to get Max set up and they seem to have gotten the bugs out of their system(s). The Max web page now runs error free and I was able to log in using my Cox credentials (couldn't do that yesterday). Having successfully logged in, I was able to get the Max app updated and running on my Roku. So all seems well. Again, thanks for your input.110Views0likes0CommentsRe: HBO Max
Thanks for your input. After all the problems yesterday (5/23), I tried it again this morning and everything seems to all OK today. I was able to log in using my Cox account and I successfully updated the "Max" app on my Roku TV. A little back and forth between the TV and my computer (you have to re-register the updated App with Max), but all took only about a minute. The new "Max" interface is a bit different from the old "HBO Max" interface, but the new interface did keep all of "My List".125Views0likes0CommentsRe: HBO Max (now "Max") - won't work through Cox
Thanks for your reply. All seems back to normal this morning. The "Max" website is a little slow, but I was able to log in through my Cox account (unable to do that yesterday) and update and use the new "Max" app on my Roku devices. Took a small amount of back and forth between the TV and my computer, but it took only a minute or so and all is now well. The new Max interface is a bit different, but it did keep My Favorites.888Views0likes0CommentsHBO Max (now "Max") - won't work through Cox
Today (5/23/2023) is the Big Day and HBO Max is now "Max". And now I have lost access to Max. Attempting to log in through the Max web page returns either a 404 error or a message that Max is not supported through Cox. Attempting to open the old HBO app on my Roku tells me I need to upgrade. I install the new upgrade and my only log in options are to open a new subscription. If Cox doesn't support Max, then I will cancel my HBO subscription. Several emails from HBO Max over the past week promised a "seamless" upgrade - just continue to watch your favorites as before. So much for that promise.2.1KViews1like6CommentsRe: HBO Max
Today (5/23) is the big changeover to "MAX" and I have now lost the ability to connect to MAX. Connecting to the old HBO Max on my Roku device brings up a page telling me I need to upgrade, but no instructions on how to do so. I attempted to install the "new" Max App, but opening that simply takes me right back to the same page telling me I need to upgrade. When I try to log in through the web site, it returns a message that MAX does not support Cox. I had an extended Chat with Cox and the support tech said he couldn't understand why I can't connect and he was escalating my support request and I should hear back in a few days. The only reason I subscribe to HBO is for the HBO Max streaming app on my Roku device. If Cox no longer supports Max, I will cancel my HBO subscription.177Views0likes5CommentsRE: What is the "Expanded Service" on the TV portion of my bill?
the provided link is a dead link. This is the only way provided that I can report this. Forum: TV Forum Posted: 13 Feb 2012 Post Subject: RE: What is the "Expanded Service" on the TV portion of my bill? Post author: SoonerAl Here in the OKC market the Expanded service channels are listed on the printable PDF channel guide. http://ww2.cox.com/wcm/en/residential/datasheet/oklahomacity/channel-lineup-okc.pdf Check your guide for your local market...0Views0likes0CommentsRe: Cox Drag & Drop Backup software - error 1001 while attempting to install.
OK, I attempted another install and got the same Error Message. I hand wrote the entire message down (since it won't permit me to Copy it): Error 1001: An exception occurred during the commit phase of the installation.This exception will be ignored and installation will continue. However the application might not function correctly after installation is complete. --> Access to path 'C:\users\ . . . . . DigiData.Vault.VaultExplorer.UserTasks.Log' is denied. Clicking "OK" at the bottom, closes the dialog and then everything uninstalls and ends with a message that the installation was terminated. I'm not an IT tech, so none of this makes any sense to me at all.0Views0likes0CommentsRe: Cox Drag & Drop Backup software - error 1001 while attempting to install.
I do have Cloud Drive installed and it seems to work although its glacial speed (took almost a half hour to upload about 1/2 M of text documents) makes me wonder if it's working correctly. I don't see Drag & Drop anywhere - I would assume that it would appear as a virtual drive in Windows Explorer; much like iCloud which I do have installed and does appear in Explorer. As I said, when I double click on the "Drag and Drop Backup-2.1.33-prod.msi" it seems to proceed as normal through an installation process; even to the point of putting a shortcut on my desktop. Then the Error 1001 dialog pops up, I click OK and everything (including the shortcut) uninstalls. The fairly lengthy error message won't allow me to Copy so I can Paste it, but it seems to be something involving not having appropriate permissions. BTW, I notice this thread has disappeared from the Forum. I had to access this by clicking on the link in the email.0Views0likes0CommentsCox Drag & Drop Backup software - error 1001 while attempting to install.
I cannot get this Cox Drag & Drop Backup program to install. At some point during the installation, an Error 1001 dialog pops up and the installation terminates. I have attempted to install this 3 times with the same result. I do have the Cox Cloud Drive software installed (although file transfers are so agonizingly slow, I doubt that I will use it much - a subject for another time). A suggestion as to how to get past this Error 1001 will be appreciated.3.3KViews0likes4Comments