CoxSpamdetectSU
New Contributor III
Joined 7 years ago
User Profile
User Widgets
Contributions
Re: Non-stop SPAM for several weeks
Perhaps we should start sending our requests for help with this crapy customer service i.e. instead of the experts (I use that term lightly) from cox can't do there job, of telling us its our job to program filters. I use thunderbird mail program and even if I wanted to program filters it takes my TIME to do so, and it takes my TIME to have to delete them afterward. come on cox you can stop outgoing as potential spam so get started in upgrading the incoming servers.18Views1like5CommentsRe: SPAM Filtering
I find it strange that the incoming email either isn't filtered at all by Cox or their software was programed by ** monkeys. I have had many requests from the companies that these emails link to to forward them (the spam emails) either as a regular forward or as an attachment. if I try to do as the request the SMTP server instantly identifies them as potential spam and refuses to forward them. NOW explain to me why incoming is STUPID and outgoing so BRILLIANT and DON'T put the onus on the customer to block them, you are the experts not the customer. I forward hundreds (yes hundreds) of the same spam over and over to spamreport@cox.net and still the same ones come in daily. Today I sent an email to corporate asking about this abysmal customer service explaining the issue. I wonder if I will even get a response.31Views0likes1CommentRe: spamreport@cox.net completly USELESS
thats correct as attachment, just sent 45 trusted meds emails to cox as attachments, when I get a new one I forward all I have with that subject. If anyone was doing anything with them you would think A) they could figure out its spam and stop them. or B) noone even looks at them they go right to the garbage can, or C) someone might just get pissed enough to tell me to stop sending hundreds of emails weekly to them. So my bet is no one is home, they go right to their spam folder with auto delete. HEY COX, say it isn't SO bet I get no reply from COX. but boy am I getting comments from all you good people!!!9Views0likes0CommentsRe: spamreport@cox.net completly USELESS
now your cooking with gas!! in Thunderbird you just click the email and tell thunderbird it's junk and move it to the junk folder but even with that type of filtering you have to do it a few times till t-bird catches on then I move all the emails to the spam folder now the new ones come in so I check the spam folder and forward as attachments every last one of them (example trusted meds I have 120 of them saved when a new one shows up in the spam folder. I forward as attachments every one of them back to cox) so every new one they get them all. you can imagine the number of spam emails I have saved just to send to cox daily)18Views0likes0CommentsRe: spamreport@cox.net completly USELESS
maybe if we forwarded them to --- BROADBAND INTERNET AND HOME SECURITY/HOME AUTOMATION SERVICES Stacie Schafer Senior Manager of Public Relations and she got hundreds of emails daily, either something would be done about the tech's running emails BUT more likely they would just tell us to stop or they would close our account. Too bad enough people are not that ticked off about the email service. forget the lv 1 or 2 tech's they can't even understand the problem ( I know because aI have tried and tried to ask why the let them but block the same email when we try to send it out.)12Views0likes0CommentsRe: spamreport@cox.net completly USELESS
I have them automatic go to the spam folder, but thats not the point of my comments. cox seems to identify them if you try to forward them to anyone else, but can't tell they are junk coming in. I have been programming computers since the 1960's and I think the staff here need replacing. I shouldn't have to filter hundreds of the emails from the same source. So why report them if nothing is done about blocking them.17Views0likes0Commentsspamreport@cox.net completly USELESS
It's funny that I have forwarded as attachments spam from trusted meds, online rx shop,viagra&clalis ect. to spamreport and get new ones almost daily from these same people.Every time I get a new one I forward all of them from that source (over 40 from online rx) to spamreport@cox.net) as attachments. this has been going on for over a month and the incoming server still can't tell this is spam (shame on you) because I have emailed trusted meds about the spam and they have asked me to forward any of these emails to them as attachments so they can investigate who is doing this......BUT and WOW the SMTP server says NO WAY this might be spam. NOW come on the outgoing server is smarter than the incoming server what the HE%% is wrong with this picture. I'll bet by the end of 2018 I will have forwarded to cox over 7000 emails from Trusted meds alone, If i keep getting just 1 a day (as i will forward the whole bunch to them) I wonder if I should forward them to one of the corporate email addresses I have, that might make somones hair stand on end.14KViews2likes17Comments