cox88
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Re: laptop max 100 Mbps only on COX 150 Mbps plan
If I am reading the web info correctly, my NIC ( Realtek PCIe FE Family Controller ) is limited to 100 Mbps. Thanks everyone for the feedback/suggestions. ** Speed is set to Auto Negotiation, which according to other website, if working correctly, should support up to 1 Gbps. But is limited to 100 Mbps on my laptop. Ethernet adapter LAN: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Realtek PCIe FE Family Controller https://www.minitool.com/news/realtek-pcie-gbe-family-controller.html ** If your Realtek PCIe FE Family Controller is a 10/100M network device, it means its maximum speed is 100 MB/sec. FE means Fast Ethernet that is 10/100 MB/sec. https://www.quora.com/What-is-a-%E2%80%9CRealtek-PCIe-FE-Family-Controller%E2%80%9D-and-what-are-its-functionsRe: laptop max 100 Mbps only on COX 150 Mbps plan
thanks for the suggestions. running the troubleshoot came back with no issues and it did not have to update my NIC drivers. I do not think I want to uninstall that NIC driver at this time, may lead to other issues - such as not able to find / download / install the correct driver. The Dell Support Assist software broke and is no longer able to run, so it is no longer able to update my drivers. see reply above - my modem/router works at 150 Mbps. I have a company laptop that is able to go above 100 Mbps. It is only my own Dell laptop that is limited to 100 Mbps. Also if I use 5 GHz Wifi, I am able to get over 100 Mbps. So it is definitely the NIC card in my own Dell laptop that seems to be the issue.Re: laptop max 100 Mbps only on COX 150 Mbps plan
Thanks Mouth and Bruce. Not Cox Panoramic, it is an old modem / router with wifi, before Cox came out with Panoramic. The NIC is set to Auto Negotiate. Running troubleshooting came back no issue. I did try with different ports / cat 6 cables and hooked up directly to the cable modem port and nothing helped. I have Dell Inspiron 17-5570 and after more web search it looks like the NIC may be limited to 100 Mbps. This info is Not on the Dell site but other people review site, almost impossible to find. I was on the 300+ Mbps plan in past and could have sworn that I had speed close to 300+ Mbps back then. Maybe I was using a different laptop back then. For a moment I thought Cox McAfee may be causing the issue. Anyways thanks for your feedback.laptop max 100 Mbps only on COX 150 Mbps plan
I have COX 150 Mbps plan but when I check laptop it says connection is 100 Mbps only. I used to be able to go above 100 Mbps in past, but recently the adapter connection shows max 100 Mbps only. Also when I do a speed test, it is around 94 Mbps. Any idea why the adapter is limited to 100 Mbps only? I have set adapter to auto-negotiate sped and did not choose the 100 Mpbs setting ( did not change from when it worked in past ). Windows 10, Dell laptop. Thanks.COX web site Usage MESSED up for 2021 / 2022
COX Usage does not show my 2021 Dec usage anymore when we are in 2022. The Current Daily Usage tab only shows data for 1/1/2022, and does not show the 2021 data. My usage resets around the 17th of each month and it should have shown data from 1/1/22 to 12/17/21 but only shows 1/1/22 data !!! Also got ERROR when I looked at Past Daily Usage tab -- Sorry, your device does not have past daily usage yet. Please check back tomorrow. Whoever developed the new Web App NEVER tested when it changes to a New YEAR ! Can someone please FIX this so that I can check my daily usage. Thanks
