What happened to channel 27?

RBC, 

Where are you located? We have systems in many states and channel 27 is a different station in each. Please also specify what are you seeing on that channel? Is it a blank screen, blue screen, error message? Please provide some details on this so we may assist you.

 

Peoria, AZ

Hi RBC, thank you for the general location. Do you have any other information for us? 

Blank screen

RBC,

Is this happening on all the TV's in the home? We're not seeing any issues on our end or reported from others. Have you tried to re-scan your TV for the channels? 

All tvs in home have blank screens on 27 only and I ran the station scan.

Hello RBC,

We will need to get a tech out to resolve this issue for you. Please send us an email to cox.help@cox.com with your full address, a good contact number, and the day/time that you prefer for the appointment. 

Thanks,

Allan - Cox Forums Support Moderator

It fixed itself about an hour and a half ago.

@RBC

Outstanding. Please let us know if you continue to experience any issues with the service. We are here to help.

Allan - Cox Support Forums Moderator.