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swift's avatar
swift
New Contributor
10 years ago
Solved

T V guide for Tucson

For months now I've been trying to get TV listings for Tucson, but my only choice seems to be Phx. Before that there was a huge list of areas but very confusing. I sign in to Tucson zip code, why don't I automatically go to Tucson listings? Am I doing something wrong?

  • ColleenD's avatar
    ColleenD
    10 years ago
    swift, 

    I agree that something appears to be up with the site. I found that if you change the location at the top right of the page to Phoenix that the listings match Tucson's channel lineup. It looks like the 2 area's might be reversed on the site. Let me know if t works the same for you so I can get it reported accurately. 


    bryaninphx, 

    If you can try it too and report back your results I'd appreciate it. 

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  • bryaninphx's avatar
    bryaninphx
    Valued Contributor
    10 years ago

    I cannot find it by city or Zip Code either.

    If you sign in with your cox email address and password, do the correct listings for Tucson come up?

  • swift's avatar
    swift
    New Contributor
    10 years ago

    NO, I've tried all different zip codes and signing in & out, no difference.

  • ColleenD's avatar
    ColleenD
    Moderator
    10 years ago
    swift, 

    I agree that something appears to be up with the site. I found that if you change the location at the top right of the page to Phoenix that the listings match Tucson's channel lineup. It looks like the 2 area's might be reversed on the site. Let me know if t works the same for you so I can get it reported accurately. 


    bryaninphx, 

    If you can try it too and report back your results I'd appreciate it. 

  • swift's avatar
    swift
    New Contributor
    10 years ago

    You are absolutely right! Choosing Phx on the upper right brings up a whole new list of options.  You are on Phx area but looking at Tucson channels, plus on the left side you can actually choose Tucson. Thanks for the help! I can't believe no one has complained about this.

  • ColleenD's avatar
    ColleenD
    Moderator
    10 years ago
    swift, 

    Thank you for confirming my findings. I've reported this and hope to find it corrected soon. I'll update you when I know more. 

    Have a great day!