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JohnWH's avatar
JohnWH
New Contributor
11 years ago

Cisco Cable Box keeps rebooting and flashing OCAP message

Hello,

This morning we found that our Cisco 4742HDC box was not working.  It keeps shutting down and then turning itself back on - it flashes an OCAP message, then this _ _: _ _  and then this ., then it shuts down and restarts again.   How can we fix this or do we need a new box?

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  • JohnWH's avatar
    JohnWH
    New Contributor
    11 years ago

    I might be confused - does Cox provide support on this forum?   

  • bryaninphx's avatar
    bryaninphx
    Valued Contributor
    11 years ago

    JohnWH said:

    I might be confused - does Cox provide support on this forum?   

    Sometimes they Do and sometimes they Do Not.

    I would replace the HD Receiver, your description indicates it is bad.