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chellmeyer's avatar
chellmeyer
New Contributor
10 years ago

hbo go sign in issues

I have HBO at home, but when I try to log in to HBO go online while traveling it says that my tv subscription doesn't include HBO. How can I get signed in for hbo go?

HBO

5 Replies

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  • ReneeG's avatar
    ReneeG
    Former Moderator
    10 years ago

    Hi chellmeyer,

    Are you using the primary user ID to sign into HBOgo? Are you able to view the HBO channels in your home without a problem?

  • chellmeyer's avatar
    chellmeyer
    New Contributor
    10 years ago

    Yes, I used the primary cox log in for hbogo. Also I can view them at home. Should I have a different login?

  • ReneeG's avatar
    ReneeG
    Former Moderator
    10 years ago
    chellmeyer,

    We'd be happy to investigate this issue. Please email our team at cox.help@cox.com with your full name, complete address, the last four of your SSN or four digit Cox PIN, and your issue.


  • chris_c21's avatar
    chris_c21
    Contributor III
    10 years ago

    Tim479 said:
    Why wouldn't you just post the solution?

    .....because the solution may be account-specific..?