Is there somewhere we can look up the error codes shown when something doesn't record or a channel doesn't come up?
They are usually in a #.#.# format or something. One thing I am getting tired of is turning on my aux box, which is set to 1309 (ENCORE HD) and it saying no signal or somesuch for the channel until I change channels.
That would make sense, except we do turn off the box and tv (just hit power on the remote, which turns off everythihng).
Hi Silkmar.
Just hitting power doesn’t necessarily mean that both TV and receiver will be turned off. If you just press the button once, it will only turn off the device that is linked to the mode the remote is in. There is a master power button, if you press and hold down the power button for 4-5 seconds, the remote will turn off everything. Do you know which step you are doing?
Stephanie A
Cox Support Forum Moderator
I hold for 4-5 seconds, and the primary device the remote is set to is the auxillary box. We don't use the main box for anything, as I like to record 2 shows at a time a lot.
