Read the forum guidelines
I have the
Voice/Internet ModemBrand: ARRISModel: TM3402A
Seems to work BUT with dropped calls and the modem is "HOT"... Meaning, the modem is showing up in "my wi-fi connections" BUT is unsecured. I've looked at the tools and tips for both COX wi-fi and the phone service including the Cox wi-fi app. Nothing is mentioned anywhere that I can see in the forums or online. The phone modem and my Cox Gigablast are split into two indiidual connections from coax wall connection. I only have one wall connection, so my connection options are what they are.
Any insight will be greatly appreciated.
Could you tell more about the dropped calls? How often does that happen? Do you lose internet at the same time?