What has happened to NOMOROBO?

Inland 1 month ago

I have used Nomorobo for years without a hitch. Now just this week it does not work. When I go to phone settings and click on Nomorobo ON it just reverts back to OFF. I'm being driven mad by calls beginning around 6:00 AM every morning.

Please Help,

--Dennis--

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0 TiffanyR 1 month ago

Hello Dennis,

I am sorry that you are having trouble with turning on Nomorobo and started receiving robo-calls again. I have heard that some customers are having trouble turning on the Nomorobo feature from their mobile phones, but it has been working from a computer. Cox is aware of this issue and working to resolve it. Can you try from a computer and let us know if it continues?

Tiffany R.
Cox Support Forum Moderator
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0 Inland 1 month ago in reply to TiffanyR

Thank you for your replay. I don't use a mobile phone only my desktop and laptop computers. I have also contacted COX support techs. Since contacting them I haven't been receiving robo calls.Just checked my settings and NomoRobo is ON.. Maybe the problem has been corrected.
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0 TiffanyR 1 month ago in reply to Inland

Hello Inland,

Thank you for the update. I am glad to hear it is working now. Please reach out if you need any additional assistance.

Tiffany R.
Cox Support Forum Moderator
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