This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Cannot find call history in phone tools.

The Cox Account menu looked different this morning and now I cannot find the call history.  Does anybody ever check their work after changing things?

No Data
  • Our Call History is hard to find.  I wanted to view my History but was just meandering throughout my account to find it.

    Why is it buried so deep within our account?

    My Account > Manage Your Services & Equipment > Phone > Helpful Tools > Settings

    Why can't we access our History from Manage Your Services & Equipment?

    Data Usage and Internet both have links under Manage Your Services & Equipment.  Data Usage is to Internet as Call History is to Phone; therefore, put Call History under Manage Your Services & Equipment.