Forum Discussion
Voice Tools
- Bruce4 years agoHonored Contributor III
Yes, this would be the new URL to Call History but the problem is trying to actually find Call History.
Call History used to be immediately under the Phone link but now it's buried another 2 levels...in Settings. Why is Call History a setting?
As of now, I log in and my "homepage" contains:
- Your Network Looks Good...
- Welcome
- Billing
- Account
- [etc]Looking for Call History, I scroll to the bottom of the page and obviously click Phone.
Homepage > Phone
I click the Phone link and the prime real-estate is devoted to "Change Your Plan" and "Add-Ons" ($$$). Then there's a directory for Equipment (Reset). Okay, good place for this. Where's Call History?
I then start blindly spelunking through Helpful Tools at the bottom of the page:
- Settings
- Phone Support
- Voicemail
- ContactsHomepage > Phone > Helpful Tools
Settings? (No, Call History is not a setting)
Phone Support? (I don't need support)
Voicemail? (No)
Contacts? (No!)Where's Call History?
Problem: 3 of the 4 links under Helpful Tools (Settings, Voicemail and Contacts) take me to the same page (Voice Tools).
Solution: Rename Settings to Call History.
Homepage > Phone > Helpful Tools > Call History
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