Forum Discussion

CajunCartoon's avatar
CajunCartoon
New Contributor
4 years ago

Did Cox Call me?

I got a strange call from 504-229-6404 and the person on the phone claimed to be from COX Communications.    When I called back it says Coxy Windows Dressing.  

Is 504-229-6404 one of your numbers?

3 Replies

  • MaryF's avatar
    MaryF
    Former Moderator
    Hi CajunCartoon,

    We call from different phone numbers and I apologize we wouldn't be able to verify if the phone number is us. I called the number you provided and an agent identified herself from Cox Communications. It's possible that it was from our Sales team to talk about deals/offers in your area. We'd be glad to review your account to see if we left any notes on your account. Please feel free to send us an email to cox.help@cox.com with your full name, account holder's name, street address, and details of your issue or a link to your forum post.

    Mary
    Cox Support Forums Moderator
  • Bruce's avatar
    Bruce
    Honored Contributor III
    Coxy Windows Dressing

    It's the same type of marketing.

  • bearone2's avatar
    bearone2
    Contributor III

    if i haven't had or expect a service call, i figure it's spam or the number has been spoofed.