Hi CajunCartoon,
We call from different phone numbers and I apologize we wouldn't be able to verify if the phone number is us. I called the number you provided and an agent identified herself from Cox Communications. It's possible that it was from our Sales team to talk about deals/offers in your area. We'd be glad to review your account to see if we left any notes on your account. Please feel free to send us an email to cox.help@cox.com with your full name, account holder's name, street address, and details of your issue or a link to your forum post.
Mary
Cox Support Forums Moderator