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It has an available/free tone, but does not accept any incoming calls. All incoming calls are immediately sent to voice mail and it does NOT ring at home. Why?
You hear a dial tone but no calls ring your phone?
I'd check your Phone settings in your Cox account. You may have a feature enabled.
Yes, there is a dial tone, we can dial out, but people cannot call us as it doesn't ring.
TWO cox tech specialists tried everything they could think of, including rebooting the entire system several times, but nothing changed. We still have a dial tone, but people cannot call us. Any ideas?