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Pick up phone modem from the Cox store?

I've been told I have until 23 October to update my phone.  Am I able to pick up the digital phone upgrade equipment from the Cox store and install it myself?

  • I received the same letter and yep, it says Oct. 23rd. From what I've read on other posts, you have to schedule a time for a Cox technician to come out and install it. I guess it needs to be professionally installed. 

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