Forum Discussion

AvisB's avatar
AvisB
New Contributor
5 years ago

Pick up phone modem from the Cox store?

I've been told I have until 23 October to update my phone.  Am I able to pick up the digital phone upgrade equipment from the Cox store and install it myself?
bearone2's avatar
bearone2
Contributor III

no tech required, i've gone both ways, adding the trip internet/cable/phone modem years ago.i recently swapped the phone modem for the new panoramic combo modem/router & it's almost twice as fast for both hardwired + wi-fi as when i was providing my own router.

KevinM2's avatar
KevinM2
Former Moderator
5 years ago
Hi @bearone2, this is not always the case. Here's some additional information about the process for updating residential phones:

www.cox.com/.../cs2ps2.html

-Kevin M. Cox Support Forum Moderator