Read the forum guidelines
I just read this forum post from unhappy customers with the same problem I'm having, so I know I'm not going to get any help from Cox here...
Apparently you're happy to promise that your web mail works with Windows Live, but when it doesn't, oh well. I can get Windows Live to receive mail, but it won't send. I get the same kind of error messages everyone else reports.
I followed these instructions for setting up the email client:
I also followed these different instructions:
I also tried the Default settings in Windows Live. Nothing.
I used "chat" for help. No help. I called Tech Support. After the lady checked my settings and it still didn't work, she directed me to Super-Duper Tech Support. After waiting on hold for however long, Super-Duper Tech Support said they wouldn't help me, because apparently Super-Duper Tech Support is a paid service. I did the requisite screaming, but the guy still told me to call me local tech support in the morning to complain, then gave me a "local" number that isn't even in my state.
Dear Cox: F*CKING FIX THIS!
There may be a simple fix for this issue. Can you post what outgoing settings you currently have configured and the error message you're getting when trying to send? Also, are you using a home Cox Internet connection when trying to send?