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CWJ's avatar
CWJ
New Contributor
11 years ago

Email delivery problems continue Windows Live Mail

I, like others I read on the forum, have been having some real delay-type problems with email. I am using Windows Live and have been for years. About 2-3 weeks ago I started noticing that it took forever to "receive" emails where in the past it was "connect" and "receive" and the emails. Now it goes into the "receiving" mode and will time out. I switched from 1 min to 2 mins but it still times out and I have to click "wait".

 

Something has changed as is evidenced by mine and others experiences. I also share other's opinions about contacting support on the phone. It gets you nowhere...and that's sad but it seems to be the new "norm" with customer service.

I recently purchased a new router on the advice of a moderator and while my download and upload speeds have increased there is no improvement in the email delivery.

 

So....I humbly ask...what is going on? It can't be "us" when others are having the same problem. If it is a Cox-side problem just let us know and we can bide our time until the problem is fixed. It's being in limbo that breeds the frustration you see on the topic.

 

Thanks!

 

CWJ

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