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PS1957's avatar
PS1957
New Contributor
10 years ago

What does it take to get the cable buried??

Anyone else having problems with COX burying the cable at their house?  We've been given three dates and all came and went without anyone showing up.  The office in town (Pensacola) apologizes but claims they're not in control of the schedule.  Well then who is? 

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  • MichaelJ's avatar
    MichaelJ
    Moderator
    10 years ago
    Hi PS1957, I am sorry to hear that there is an issue with burying the cable. We can assist you by investigating the issue to see what is holding up the drop burial. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com