Slow internet speeds in Gainesville,Florida

These are signal levels from my modem.

I don't see any indaction of problems with that you have posted so far.  Can you try without the router to see if that makes any difference?

The results i posted are without a router. Speeds stay fine until 6-7 hovering around 10-12 mbps, but there is huge drop off after 8 pm continues till 12:30 am. Cox tech support guy said that everything looks good on physical side. From they way speeds vary i feel this is a congestion issue, lot of people using at peak time. same thing happens during weekends day and night. 

Speed test at 7:25pm :

Speed was 12mbps when i tested at 5:45pm. All done with no router. Speeds keep going down till 10-11 when it hits miserable 800kbps - 1mbps. 

I am having exactly the same problem since the last 2 weeks. I am in the zip code 32608. The internet is basically extremely slow and  unuseable after 8 PM to very late in the night. Even simple web pages take a minute to load. I checked the speed with speed test and i am consistently getting 0.4 mbps today. and ping time over 200 ms.  I am seeing others post exactly the same problems from around 32608 so i know there is really something going on in this area's connection.  I am going to call the technical support tomorrow and see how this can be resolved. The tech support needs to come and verify the connection at night after 9 PM to see the problem. Everything is hunky dory during the day when they usually come. 

Hi,

  Its getting worse everyday. Today at 9 pm i was getting 200kbps DL. i was unable to open Cox website to post Speed test Screenshot. Its basically unusable at night. I live in 32608 Zip code too. Latency is horrible at night hovering around 200-300 ms. I wish some one would take a look at usage at night and see if its a congestion issue or something else because I see it happening a lot around here.

I would like to confirm what everyone else has been posting. There are some serious issues in the 32608 area at night. It has been going on for at least a month. I was hoping this would work itself out so I haven't bothered to complain until now. The internet is great early in the day. Unfortunately I am gone most of the day and from 7pm-12 is when I actually need the internet to work. I am on the premium internet and if I do a test at 8am I will get 20MBps down and 7MBps which I am happy with. After 7 or 8 pm everything starts to slow down. It becomes noticeable around 9 or 10. By the time you reach 11 it is almost unusable for anything beyond browsing basic webpages and by midnight it grinds to a complete stop. Last night at midnight I couldn't even load google! From speed tests I can see the internet going from a great 20+MBps during the day to 0.01MBps at night or even worse. I would really like this to be looked into (have someone check it late at night when the problem actually exists). It is not a problem with modems/routers since so many people have this. It is a problem with congestion and something that needs to be worked out from Cox's side. Almost all of my internet use is late at night since I work all day. It doesn't make sense for me to pay for premium speeds when I get dial up speeds during my primary use at night.

1st thing I would do is document your speeds. Example being  record your speed tests with a digital camera if you have one. Write your speeds down. Make sure you call Cox billing dept. so you can have poor internet service deducted from your bill. If a tech has been to your home and everything inside has checked out ok then its a issue that Cox networking engineers need to solve. Your problems are very solvable but you have to stay on Cox. Document, call weekly and let them know what is going on. Ask them to do a node split in your area. They won't like hearing this brought up but from what you have posted here that's the problem. Google internet node split and you'll get an idea of what is going on. I've been through this scenario more than once. Good luck.

Thanks for the advice, glasshead. Curious enough the speeds seem to be good now at night (at least for the past 2 or 3 days). They were terrible for a month until I decided to post about it on the forums and a couple days later everything is fine. I will keep my eye on it and see if it is better for good or if it goes back to how it used to be.

I would like to confirm that I am also in the 32608 zip code and I am experience exactly the same problems. After around 8pm, or on weekends starting around 1-2pm, my speeds drop off into the kbps range, and pings exceed 200-300+. I have spoken to Cox technical support and I have gotten the same unhelpful responses that others have posted here. I am paying for MUCH higher speeds. 

The internet is barely usable, nevermind trying to play games or stream content when it gets like this. They offered to send out a tech for a fee (laughable excuse for a company). I will be cancelling my service as soon as the DSL people get our house hooked up.

Cox needs to get itself together, this service is outrageously awful.

I guess I spoke too soon. My Internet has been terrible again at night. I am having to use my phone right now because the forums won't even load with the Internet speeds on my computer. Does the cox staff even look at these forums??