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I can't check my cox webmail or emails!

Coxed
over 8 years ago

I use Thunderbird on my PC and also cox mail on my ipad/iphone/imac but last week as of July 10th it stopped working. I can't check it from all these as well as online on cox webmail. I login and it just brings me back to the log in screen or it will bring me to this https://webtop.west.cox.net/cox/goerror with a big printed letters saying Oops! We can't find that page!

When I log into my thunderbird it tells me:

Sending of password did not succeed. Mail server pop.cox.net responded: mail storage services unavailable, wait a few minutes and try again. Login to server pop.cox.net failed.

My iPhone/iPad now tells me: The User name or password for "imap.cox.net" is incorrect.

Need help!!

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  • 0 over 8 years ago

    Yes I am signing into the webmail.cox.net. I can log in to my cox.net account just fine and see/view my bill but when I click on webmail it prompts me to login again and I put in my username and password but every time i do it just redirects me back to the webmail login page (when trying classic) it never opens my email. When logging in with enhanced mail it gives me that error page from cox. I have tried multiple browsers and it didnt change anything.

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