This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

I can't check my cox webmail or emails!

Coxed
over 8 years ago

I use Thunderbird on my PC and also cox mail on my ipad/iphone/imac but last week as of July 10th it stopped working. I can't check it from all these as well as online on cox webmail. I login and it just brings me back to the log in screen or it will bring me to this https://webtop.west.cox.net/cox/goerror with a big printed letters saying Oops! We can't find that page!

When I log into my thunderbird it tells me:

Sending of password did not succeed. Mail server pop.cox.net responded: mail storage services unavailable, wait a few minutes and try again. Login to server pop.cox.net failed.

My iPhone/iPad now tells me: The User name or password for "imap.cox.net" is incorrect.

Need help!!

Parents
No Data
Reply
  • 0 over 8 years ago

    Where are you signing in from? Try direct from webmail.cox.net

    Sounds like there is some kind of issue with your email account. Can you log into normal Cox.net , IE to view your bill?

    But if your talking to Cox then sounds like your taking care of it. Let us know if they can't figure it out. You might have them (Cox) try logging in with your username and password, see if they get the same error. If they do, then you know its nothing you can fix. Its would be something they would have to fix.

Children
No Data