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I can't check my cox webmail or emails!

Coxed
over 8 years ago

I use Thunderbird on my PC and also cox mail on my ipad/iphone/imac but last week as of July 10th it stopped working. I can't check it from all these as well as online on cox webmail. I login and it just brings me back to the log in screen or it will bring me to this https://webtop.west.cox.net/cox/goerror with a big printed letters saying Oops! We can't find that page!

When I log into my thunderbird it tells me:

Sending of password did not succeed. Mail server pop.cox.net responded: mail storage services unavailable, wait a few minutes and try again. Login to server pop.cox.net failed.

My iPhone/iPad now tells me: The User name or password for "imap.cox.net" is incorrect.

Need help!!

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  • 0 over 8 years ago

    This ight sound weird, but try logging in with a fake username and passward. Like User:Mickey PW: Mouse or something. Does it give the same error? This would say if its specific to that username.

    Also, do you have other usernames you can try with>

    Last, did anything happen with your account in July? Change of service? Move? Etc?

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