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GAD's avatar
GAD
New Contributor
11 years ago

modem

I have a 5mb internet service.  Can I use Linksys cable modem model BEFCMU10 v4?  I believe it is docsis2.

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  • Health_Edge's avatar
    Health_Edge
    Valued Contributor III
    11 years ago

    There isn't any technical reason it wouldn't work. Its on the Cox approved modem list. The only problem you might run into is getting the modem on the account if its used or at one point didnt belong to you. But a DOCSIS 2.0 modem will still work. Its like a older 2G cell phone, it will still work on a 4G network, you just won't get the same performance.

    Cox recommends all customers use a DOCSIS 3.0 device from the list above.
    There are a limited number of DOCSIS 2.0 devices that will continue to work on the Cox network, but if you are on Preferred, Premier, Premier Plus (where available) or the Ultimate tier, Cox strongly recommends that you upgrade to a DOCSIS 3.0 device for the best consistent speed experience. Future speed increases may not be achievable with these devices.

    Brand Model
    Linksys BEFCMU10 v3
    BEFCMU10 v4
    CM100
    Motorola SB5100
    SB5101
    SB5120
    SBG900 (WiFi modem)
    SBG901 (WiFi modem)
    RCA DCM315R
    DCM425
    Scientific Atlanta DPX2100
    DPC2100
    SMC SMC8004
    SMC8013 (WiFi modem)
    Zoom 5241