I'm paying for their top package, and I'm getting a 54.7 download speed. Is this some kind of a joke? How can any company be in business who gives that bad a service? Of course where I happen to live, I have no other choice. What a bunch of **!

Hello @Byron Funklenator,

I am so very sorry to learn of your Internet troubles and I'd like to help. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.

Crystal S.
Cox Support Forum Moderator