Forum Discussion

SantaJ's avatar
SantaJ
New Contributor
4 years ago

Why send another router?

Hey i recently switched to Starter Internet 10mbit, now Cox sent me another router. Cant i just reuse my old one that I used for Internet 30 mbit package ?

2 Replies

  • MaryF's avatar
    MaryF
    Former Moderator
    Hi SantaJ,

    We'd be glad to look into why we sent the equipment. Please send us an email to cox.help@cox.com with your full name, account holder's name, street address, and details of your issue or a link to your forum post. Thank you.

    Mary
    Cox Support Forums Moderator
  • bearone2's avatar
    bearone2
    Contributor III

    30 will hardly get live sports without a lot of buffering!